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For Companies At a Glance
- Tasks: Drive growth in Beauty & Personal Care by managing customer relationships and developing new business.
- Company: Join Brenntag, a global leader in chemicals and ingredients distribution.
- Benefits: Enjoy autonomy, support from experienced teams, and the chance to make a real impact.
- Why this job: Be part of a dynamic team and shape the future of Beauty & Personal Care.
- Qualifications: 5+ years in sales, strong communication skills, and a proactive, customer-focused approach.
- Other info: Collaborative culture with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Field-based – South of England
Join Brenntag, a global leader in chemicals and ingredients distribution, and help drive growth in our Beauty & Personal Care portfolio across the South of England. We are looking for a proactive, customer-focused External Account Manager with a positive attitude and strong commercial experience to develop and manage a portfolio of customers, deliver profitable growth, and strengthen Brenntag’s position in the market. This is an exciting opportunity for an experienced sales professional who enjoys being in front of customers, building relationships, and converting opportunities into long-term partnerships.
Customer Management and Business Development
- Promote Brenntag’s speciality Beauty & Personal Care product range and services to existing and prospective customers within your designated Southern territory.
- Take the lead on customer management, lead generation and conversion of new business to deliver sustainable, profitable growth.
- Build and maintain strong customer relationships, developing an in-depth understanding of their business activities and identifying further products and solutions from Brenntag’s portfolio.
- Build customer loyalty through frequent, high-quality engagement and a consultative, solutions-focused approach.
Sales Activity and Territory Planning
- Conduct approximately 12–20 customer visits per month, ensuring structured, proactive coverage of your territory.
- Attend face-to-face meetings in Leeds ideally once per month to align on performance, priorities and strategy.
- Establish and maintain a visit/contact schedule that reflects account value, competitive risk and customer support requirements.
- Manage accounts against set targets, including mandatory face-to-face sales quotas each month, ensuring momentum across all key opportunities.
CRM, Reporting and Follow-up
- Accurately document all customer meetings and interactions, creating clear and actionable follow-up plans to progress opportunities and close sales.
- Maintain the CRM database to a high standard, including:
- Regularly updating contact details
- Recording and completing customer visit notes
- Capturing customer potential and opportunity data
- Keeping opportunities up to date and raising sample tickets as required
Commercial, Pricing and Market Insight
- Maintain customer pricing and update quotations using the relevant systems, communicating and negotiating pricing changes where needed.
- Analyse sales performance trends, taking action to protect and recover lost or under-threat business.
- Seek out, capture and report competitive intelligence to inform sales strategy, purchasing decisions and pricing tactics.
Internal Collaboration and Teamwork
- Liaise closely with Technical Sales Managers and Product Managers to maximise sales opportunities within Beauty & Personal Care and adjacent segments.
- Arrange and attend joint customer visits with internal stakeholders to support account development and drive value-added solutions.
- Proactively work with internal stakeholders to resolve customer queries and issues promptly and professionally.
- Contribute to a collaborative team culture by supporting colleagues and providing cover where necessary.
What You Bring
- 5+ years’ experience in a customer-facing commercial or sales role, ideally within beauty, personal care, speciality chemicals, ingredients, or a related technical/solutions-based environment.
- A proactive, customer-focused approach and a consistently positive attitude.
- Proven ability to manage and grow accounts, with strong territory planning and organisational skills.
- Confidence working with CRM systems and managing a structured sales pipeline from lead generation through to closing.
- Strong communication and negotiation skills, with the ability to engage credibly at multiple levels within customer organisations.
- A collaborative mindset, with the ability to work effectively with cross-functional technical, commercial and customer service teams.
Why Join Brenntag
At Brenntag, you will be part of a business built on long-term partnerships, technical expertise and high-quality service. In this role, you will directly contribute to the growth of our Beauty & Personal Care business in the South of England, making a tangible impact on our customers, your colleagues and the wider Brenntag network. You will be supported by experienced technical and product management teams, established processes and a strong product portfolio, while having the autonomy to manage your territory and build meaningful customer relationships.
Ready to Apply?
If you are a proactive, customer-focused sales professional with a passion for Beauty & Personal Care and a track record of building successful customer relationships, we would like to hear from you. Apply now to join Brenntag as an External Account Manager – Beauty & Personal Care and help shape the next chapter of our growth in the region.
External Account Manager – Beauty & Personal Care employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager – Beauty & Personal Care
✨Tip Number 1
Get to know the company inside out! Research Brenntag's Beauty & Personal Care portfolio and understand their market position. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet people from Brenntag or similar companies. Building relationships before applying can give you an edge and make your application stand out.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role of External Account Manager. Highlight your customer management skills and how you've successfully driven growth in previous roles.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a meeting or a networking event, send a quick thank-you email. It shows professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace External Account Manager – Beauty & Personal Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the External Account Manager role. Highlight your experience in customer management and sales, especially in the beauty and personal care sector. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the industry and your proactive approach. Tell us why you’re excited about the opportunity at Brenntag and how you can contribute to our growth.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive sales and build relationships. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Brenntag team!
How to prepare for a job interview at Brenntag
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Brenntag’s Beauty & Personal Care product range. Familiarise yourself with the key features and benefits of these products, as well as any recent developments in the market. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Management Skills
Prepare examples from your past experience where you've successfully managed customer relationships and driven growth. Be ready to discuss specific strategies you used to build loyalty and convert opportunities into long-term partnerships. This will highlight your proactive, customer-focused approach that Brenntag values.
✨Demonstrate Your Territory Planning Ability
Think about how you would structure your territory coverage and manage your time effectively. Bring a plan or outline to the interview that shows how you would conduct customer visits and maintain a contact schedule. This will illustrate your organisational skills and strategic thinking.
✨Engage with the Interviewers
During the interview, don’t hesitate to ask questions about the team dynamics and how collaboration works at Brenntag. Showing interest in internal collaboration and teamwork will reflect your understanding of the importance of working closely with Technical Sales Managers and Product Managers to maximise sales opportunities.
