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For Companies At a Glance
- Tasks: Be the go-to person for customers, processing orders and resolving complaints.
- Company: Leading chemical distribution company in the UK with a supportive culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make a real difference in customer experience while developing your skills.
- Qualifications: Experience in customer service and a knack for problem-solving.
- Other info: Join a team that values continuous improvement and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
A leading chemical distribution company in the UK is seeking an individual to act as a first contact point for customers in Daresbury. The role involves processing customer orders and managing complaint resolutions to ensure excellent service.
The ideal candidate will have experience in a similar position and be capable of driving continuous process improvements. This position offers an opportunity to be a key representative for customer inquiries regarding order management in a dynamic and supportive environment.
Customer Experience & Order Fulfillment Specialist in Daresbury employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Order Fulfillment Specialist in Daresbury
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Experience & Order Fulfillment Specialist, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and refine your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make it happen!
We think you need these skills to ace Customer Experience & Order Fulfillment Specialist in Daresbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order management. We want to see how you've handled similar roles before, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience & Order Fulfillment Specialist role. Share specific examples of how you've improved processes or resolved customer complaints.
Show Your Passion for Customer Service: In your application, let us know why you love working with customers. We value candidates who are genuinely enthusiastic about providing excellent service and can demonstrate this through their past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Daresbury!
How to prepare for a job interview at Brenntag
✨Know the Company Inside Out
Before your interview, make sure to research the chemical distribution company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience & Order Fulfillment Specialist, you'll be the first point of contact for customers. Prepare examples from your past experience where you've successfully handled customer inquiries or resolved complaints. Highlight your ability to maintain a positive attitude even in challenging situations.
✨Demonstrate Process Improvement Mindset
The role requires driving continuous process improvements. Think of specific instances where you've identified inefficiencies and implemented changes. Be ready to discuss how these improvements benefited your previous employers and how you can bring that same mindset to this new role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and the company.
