At a Glance
- Tasks: Be the go-to person for customers, handling enquiries and processing orders with precision.
- Company: Join Brenntag, a diverse and inclusive company that values your unique skills.
- Benefits: Enjoy a hybrid work model, competitive pay, and a supportive team environment.
- Other info: Great opportunity for growth in a dynamic and friendly workplace.
- Why this job: Make a real difference in customer experiences while developing your career.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 € per year.
Brenntag is seeking a Customer Service Advisor in Towcester. You will be the first point of contact for customers, handling enquiries and processing sales orders with high accuracy and efficiency.
The role requires excellent communication skills, strong organisational abilities, and a customer-focused mindset. This position is office-based with a hybrid option after probation.
Brenntag values diversity in the workplace and encourages applications from all qualified candidates.
Customer Experience Specialist — Hybrid (Towcester) employer: Brenntag
Brenntag is an excellent employer that prioritises a supportive and inclusive work culture, offering a hybrid working model that promotes work-life balance. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while being part of a diverse team in the vibrant town of Towcester. Join us to make a meaningful impact as you engage with customers and contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Specialist — Hybrid (Towcester)
✨Tip Number 1
Make sure you research Brenntag and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit into their culture.
✨Tip Number 2
Practice your communication skills! Since the role is all about being the first point of contact for customers, we recommend doing mock interviews with friends or family to get comfortable with handling enquiries.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you’ve successfully managed multiple tasks or orders. This will demonstrate your ability to handle the fast-paced environment at Brenntag.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Experience Specialist — Hybrid (Towcester)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Experience Specialist role. Highlight your communication skills and any relevant experience that shows you can handle enquiries and process orders efficiently.
Showcase Your Organisational Skills:In your application, give examples of how you've successfully managed multiple tasks or projects. We want to see that you can juggle responsibilities while maintaining high accuracy, just like the role requires.
Emphasise Your Customer-Focused Mindset:Let us know about your passion for customer service! Share specific instances where you've gone above and beyond to help customers, as this will resonate well with our values at StudySmarter.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Brenntag
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to handle enquiries and process sales orders efficiently. Being able to discuss your approach to customer interactions will show that you’re ready for the role.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so think about how you would respond to different scenarios. This will demonstrate your excellent communication skills in action.
✨Highlight Your Organisational Abilities
Prepare examples of how you've managed multiple tasks or prioritised effectively in previous roles. Brenntag is looking for someone who can juggle various responsibilities, so showcasing your organisational skills will set you apart.
✨Emphasise Your Customer-Focused Mindset
Think of specific instances where you went above and beyond for a customer. Sharing these stories will illustrate your commitment to providing exceptional service, which is crucial for a Customer Experience Specialist.
