At a Glance
- Tasks: Support Supply Chain, Customer Service, and Sales to maximise budgeted EBITDA.
- Company: Join Brenntag, a leader in chemical distribution with a commitment to diversity and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a collaborative team making a real impact in the industry.
- Qualifications: Experience in a fast-paced Customer Service environment is essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Business Support Administrator role at Brenntag.
About the role: To contribute to the achievement and maximisation of agreed budgeted EBITDA by supporting, Supply Chain, Customer Service and Sales departments.
Responsibilities
- Shared responsibility for ensuring the effective import on all solvent products from Europe that will include customs compliance, liaising with customs agents and working with the stock/transport team to ensure the smooth delivery of stock into multiple UK sites.
- Checking product duty requirements for all product imported from Europe.
- Running of relevant reports as required.
- Managing all aspects of service for a variety of key customer accounts.
- Cover Customer Service during times of absence (minimum 25 days PA).
- IBC and Spec Management.
- Product Code Creation responsibility/cover for all codes on the solvent trading points.
- Daily checking of Sales Orders.
- Chasing customer licences for tied oil, ethanol etc.
- Completion and distribution of monthly customer reports.
- Running alerts and sending order requirements to Solvents Purchase on a daily basis.
- Supporting the Solvent Product Managers on any ad hoc tasks as required such as quality, commercial and technical requirements.
- Undertake any reasonable tasks or duties assigned by the Business Manager – Solvents from time to time, related to the effective performance of the job and providing they are within the post holders skills and ability.
- Supplier account setup and Supplier Price List maintenance.
- IBC and Spec Management (where applicable).
Qualifications
- Experience in a Customer Service fast paced environment.
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
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Business Support Administrator employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with the supply chain processes and customs compliance, as these are crucial for the Business Support Administrator role. Understanding how to liaise effectively with customs agents will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in customer service environments during networking opportunities. Engaging with professionals in similar roles can provide insights and potentially lead to referrals within the company.
✨Tip Number 3
Demonstrate your ability to manage multiple tasks by preparing examples of how you've successfully handled various responsibilities in previous roles. This will show your potential employer that you can juggle the diverse tasks required in this position.
✨Tip Number 4
Stay updated on industry trends related to solvents and customer service. Being knowledgeable about current developments can help you engage in meaningful conversations during interviews and showcase your enthusiasm for the role.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any administrative roles. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with the responsibilities of the Business Support Administrator role. Mention your ability to manage customer accounts and support various departments.
Showcase Relevant Skills: In your application, emphasise skills such as attention to detail, organisation, and communication. These are crucial for managing reports and liaising with customs agents effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Brenntag
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Administrator. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as customs compliance and managing customer accounts.
✨Showcase Your Customer Service Skills
Since experience in a fast-paced customer service environment is crucial, think of specific examples where you've excelled in this area. Highlight your ability to manage multiple tasks and maintain high levels of customer satisfaction.
✨Prepare for Technical Questions
Given the role's focus on product duty requirements and supplier account management, brush up on relevant technical knowledge. Be ready to answer questions about customs processes and any experience you have with import/export regulations.
✨Demonstrate Team Collaboration
This position requires working closely with various departments like Supply Chain and Sales. Prepare to discuss how you've successfully collaborated with different teams in the past and how you can contribute to a cohesive work environment.