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- Tasks: Support sales by processing orders and providing customer follow-ups.
- Company: Brenntag, a leading wholesale company in Belfast.
- Benefits: Gain valuable experience in customer service and teamwork.
- Why this job: Join a diverse team and make a difference in customer satisfaction.
- Qualifications: Reliability and a passion for helping customers.
- Other info: Temporary role with opportunities to learn and grow.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Support all selling roles across all industries.
- Process orders – entry, invoicing, and follow-up.
- Support Account Managers (internal and external) across all products.
- Ensure correct entry of orders and invoicing.
- Follow-up on orders and payments.
External interactions / interfaces:
- Provide clarifications and follow-ups to customers as needed.
Internal interactions / interfaces:
- Account Managers (internal and external)
- Business Development Managers
- Logistics
Capability profile:
- Reliability
Employment details:
- Seniority level: Not Applicable
- Employment type: Temporary
- Job function: Customer Service
- Industries: Wholesale
Equal Opportunity Statement:
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Customer Service in Belfast employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Brenntag. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your reliability! During interviews, highlight times when you’ve gone above and beyond to support customers or colleagues. It’s all about proving you’re the dependable team player we need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Brenntag.
We think you need these skills to ace Customer Service in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service role. Highlight your relevant experience in processing orders and supporting account managers, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact with our clients.
Be Reliable: Reliability is key in customer service. In your application, mention any past experiences where you've shown dependability, whether it’s meeting deadlines or consistently delivering great service. We want to know we can count on you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brenntag
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of the Customer Service role at Brenntag. Familiarise yourself with order processing, invoicing, and how to support Account Managers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves external interactions with customers and internal collaboration with various teams, be prepared to demonstrate your communication skills. Think of examples where you've successfully clarified issues or followed up on orders. This will highlight your ability to handle customer queries effectively.
✨Emphasise Reliability
Reliability is a key trait for this position. Be ready to discuss times when you've shown dependability in previous roles. Whether it’s meeting deadlines or ensuring accurate order entries, sharing specific examples will illustrate that you can be trusted to handle important tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the team currently faces. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
