Telesales Executive in Basildon

Join to apply for the Telesales Executive role at Brenntag. Kluman & Balter, acquired by Brenntag in 2017, is one of the UK's largest bakery ingredients suppliers and wholesalers. A1 Cake Mixes, part of the Kluman & Balter Group, specialises in sweet bakery mixes for B2B customers across retail, food manufacturing, and craft bakery channels. Brenntag UK & Ireland is part of the global Brenntag Group, the world's leading distributor of chemicals and ingredients. Headquartered in Leeds, we operate across 21 strategic sites in the UK and Ireland, including three sea-fed facilities, and serve over 20,000 customer accounts with the support of a dedicated fleet of 100+ vehicles.

As a market leader, we offer a comprehensive portfolio of industrial and specialty chemicals, along with value-added services such as blending, filling, technical support, and regulatory expertise. Our work spans a wide range of industries including life sciences, environmental, and material sciences. Globally, Brenntag connects over 170,000 customers and suppliers through a network of more than 600 sites in 70 countries.

• Manage a defined portfolio of new and existing customers to deliver margin and volume growth.
• Drive improvement in gross margin through volume gains, product and trade mix.
• Develop and maintain strong customer relationships to ensure Brenntag is the supplier of choice.
• Ensure accurate order capture and entry into ERP systems to meet daily service commitments.
• Collaborate with internal and external sales teams to identify new business opportunities.
• Manage customer pricing and ensure minimum delivery targets are met.
• Provide internal sales support for external Territory Salespeople, including pricing administration and resolving service or quality issues.
• Communicate effectively across departments including Commercial, Technical, Credit, Procurement, Marketing, and Operations.
• Resolve issues promptly, including credit risks, quality concerns, and lost business.
• Maintain compliance with company policies and promote a positive Health & Safety culture.

• Excellent communication and interpersonal skills.
• Highly organised, motivated, and energetic.
• Commercial experience within a B2B trading environment.
• Proven track record of achieving commercial targets.
• Ability to develop and manage customer relationships effectively.
• Strong numerical and commercial acumen.
• Proficient in Microsoft Word and Excel.
• Effective time management skills.

• Competitive salary and performance-based bonus.
• Comprehensive training and development opportunities.
• Pension scheme and life assurance.
• Access to employee assistance programmes.
• Opportunities for career progression within a global organisation.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Ready to take the next step? Apply today and join Brenntag UK & Ireland as a Telesales Executive to help us deliver exceptional service and drive growth across our customer base.