Administration Assistant in Winchester

Location: Winchester

Salary: £16,000 per annum

Contract: Part time, 20 hours per week, Monday to Friday 08.30 - 12.30

About the Role

We are looking for a proactive, confidential and well-organised individual to provide administrative support to the Governance and Executive Support Lead, the Senior Leadership Team and Central Office colleagues. The post holder will support effective communication, meeting administration, office coordination and premises-related administration, helping Central Office run smoothly and professionally.

What You’ll Be Doing

• Support the management of Central Office incoming calls, responding professionally and directing calls to the appropriate person or team.
• Deal efficiently and accurately with written and email requests for information, monitoring enquiry emails and ensuring they are responded to, actioned or forwarded as appropriate.
• Ensure visitors to Central Office are greeted professionally, sign in to the building, and are shown appropriate hospitality.
• Provide support by taking and producing accurate minutes of Board and Committee meetings in the absence of the Governance and Executive Support Lead, as and when required.
• Organise room bookings and refreshments, ensuring rooms, equipment and materials are set up as requested.
• Ensure refreshments are available at the start of meetings and replenished as necessary, and that meeting rooms are cleared and left tidy afterwards.
• Provide administrative support to members of the Senior Leadership Team as required, including diary coordination, meeting preparation, document formatting, action tracking and follow-up correspondence.
• Support the Governance and Executive Support Lead with the preparation, formatting, collation and circulation of papers, reports and correspondence, ensuring documents are accurate, professionally presented and shared in a timely manner.
• Maintain confidentiality and handle sensitive information appropriately when supporting senior leaders, trustees, colleagues, residents and external stakeholders.
• Prioritise day-to-day administrative tasks in discussion with the Governance and Executive Support Lead, escalating competing demands or urgent issues where needed.
• Maintain accurate administrative records, trackers and filing systems, ensuring information is stored securely and can be accessed by authorised colleagues when required.
• Distribute incoming post and deliveries, and ensure outgoing post is processed in line with Central Office arrangements.

Key requirements:

• Previous administrative support experience
• Organisational and administrative skills
• Experience of taking minutes and recording clear actions from meetings
• Excellent communication skills, including a professional and helpful telephone manner
• Highly organised and able to manage several tasks in a busy environment and meet deadlines
• Proactive, reliable and collaborative team player, with the ability to work independently
• Experience of office management and people management
• Understanding of health and safety and fire safety regulations in an office environment

What We Offer

• Free Initial DBS check
• Life Assurance
• Blue Light Card
• Not for Profit Care Provider Paywise+
• Free parking (subject to availability)
• An Employee Assistance Programme offering 24 hour support for staff and their immediate family members

Who are Brendoncare?

Brendoncare is a charity which provides a range of connected services for people in later life including care homes, extra care housing, community support services and clubs across the South of England. We are people-driven, focusing on empowerment, inclusivity and understanding. We aim to ensure that whoever comes into the Brendoncare environment - whether as a member, resident, volunteer or colleague – they are able to live their life to the fullest potential. Our values reflect who we are – together we are kind, empowering, dedicated and forward thinking. We need people who really want to make a difference to the lives of people in later life to join us. In return, we will support you to grow and flourish as you are welcomed to the Brendoncare team. Safeguarding is a core priority for us. All successful candidates will be required to undergo an enhanced Disclosure and Barring Service (DBS) check as part of our commitment to ensuring a safe and secure environment for everyone.