At a Glance
- Tasks: Assist guests with luggage and serve food and drinks in a friendly manner.
- Company: Join the Brend Collection, a family-run leader in hospitality.
- Benefits: Competitive pay, paid holidays, staff tips, and discounts at Brend Hotels.
- Why this job: Be part of a passionate team and make guests feel welcome.
- Qualifications: Positive attitude, good communication skills, and willingness to learn.
- Other info: Full training provided with genuine opportunities for career progression.
Overview
Deadline to apply: 1st October 2025
As a Porter you will assist guests with luggage on arrival and departure, as well as departmental tasks and always ensure a friendly and efficient manner with all guests.
Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. This is a great opportunity to work for a successful local company in Sidmouth.
What will I be doing?
As a Porter at The Belmont Hotel, you will be responsible for helping with guest luggage and serving bar and lounge food and drink. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Greet guests, carry luggage and show guests to their rooms.
- Complete departmental tasks which include cleaning brass, light gardening, checking light bulbs, delivering newspapers and the cleaning of all front of house areas.
- Serve hot and cold beverages in the lounge, bar or room service and provide an efficient, polite, expert and friendly service of drink and food.
- Maintain a neat and tidy appearance, adhering to the uniform standards at all times and maintaining professional behaviour at all times.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role as a Porter at The Belmont Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Good communication skills
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own and as part of a team
- Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as up to 50% off accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Hotels?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
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Porter employer: Brend Hotels
Contact Detail:
Brend Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
First things first, make sure you know the ins and outs of the Porter role. Familiarise yourself with the tasks like greeting guests and handling luggage. This way, when you get that interview, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Practice your communication skills! Being friendly and efficient is key in this job. Try role-playing with a friend or family member to get comfortable with how you’d interact with guests.
✨Tip Number 3
Dress to impress! Since appearance matters in hospitality, make sure you look neat and tidy for any interviews. It shows you take the role seriously and are ready to adhere to uniform standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the Brend Collection team!
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Porter role at The Belmont Hotel. Highlight any relevant skills or experiences that match the job description, like your communication skills or ability to work in a team. This shows us you’ve done your homework!
Keep It Neat and Tidy: Just like we expect a neat appearance in our Porters, your application should be well-organised and free of errors. Take the time to proofread your application before submitting it. A clean, professional presentation reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Brend Hotels
✨Know the Company
Before your interview, take some time to research Brend Collection and The Belmont Hotel. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Dress to Impress
As a Porter, maintaining a neat and tidy appearance is crucial. Make sure you dress appropriately for the interview, reflecting the uniform standards expected in the role. This shows that you understand the importance of professionalism in hospitality.
✨Showcase Your Communication Skills
Good communication is key in this role. During the interview, practice clear and friendly communication. You might be asked how you would handle guest interactions, so think of examples where you've successfully communicated in previous roles or situations.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility and the ability to work as part of a team. Be prepared to discuss times when you've adapted to changing situations or collaborated with others. Highlighting these experiences will show that you're a great fit for the dynamic environment at The Belmont Hotel.