At a Glance
- Tasks: Take orders, serve food, and provide excellent customer service in a vibrant environment.
- Company: Join the Brend Collection, a family-run leader in hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at all Brend locations.
- Why this job: Be part of a passionate team and gain valuable experience in the hospitality industry.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: Flexible shifts available, with opportunities for career progression and full training provided.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Deadline to apply: 17 October 2025.
As Waiting Staff you will be responsible for taking customers\’ orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in North Devon.
Responsibilities
- As Waiting Staff at Saunton Sands Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents.
- Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets.
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
Qualifications
- Positive attitude and willingness to learn
- Good communication skills
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
- Although previous experience would be beneficial, it is not essential as full training will be provided.
Benefits
There are perks when joining the Brend Collection team including competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection is committed to developing its staff, offering support and training throughout their career and genuine opportunities for career progression within a successful local company.
About Brend Collection
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we strive to exceed customer expectations time and time again. Our Team Members are at the heart of it all!
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Full Time Food and Beverage Team Member employer: Brend Hotels
Contact Detail:
Brend Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Food and Beverage Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brend Collection. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with guests, think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable taking orders and serving food in a friendly manner.
✨Tip Number 3
Dress to impress! Make sure you look neat and tidy for your interview. A good appearance shows that you respect the role and the company’s standards. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Don’t miss out on this opportunity!
We think you need these skills to ace Full Time Food and Beverage Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the Brend Collection. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience or skills that match what we're looking for in a Full Time Food and Beverage Team Member. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Neat and Tidy: Just like we expect a neat appearance from our team, your application should be well-organised and free of errors. Take the time to proofread your application before hitting send. A clean and professional presentation reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Brend Hotels
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at Brend Collection. Being able to discuss menu items confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's a time you went above and beyond for a customer or handled a difficult situation, sharing these stories will highlight your suitability for the Waiting Staff position.
✨Dress to Impress
Make sure you present yourself neatly and adhere to uniform standards. A tidy appearance reflects your understanding of the importance of professionalism in the hospitality industry.
✨Be Ready for Teamwork Questions
Since you'll be working closely with others, expect questions about teamwork. Think of instances where you've collaborated effectively with colleagues, as this will demonstrate your ability to fit into the Brend Collection team.