At a Glance
- Tasks: Serve customers with a smile, take orders, and ensure a great dining experience.
- Company: Join the family-run Brend Hotels, a leader in West Country hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at Brend Hotels.
- Other info: Full training provided; no experience necessary!
- Why this job: Flexible shifts and a chance to grow in a supportive team environment.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
FULL TIME ONLY - 20 - 25 hrs per week. Split Shifts - 7am - 12pm and 6pm - 9.30pm - Occasional straight to include lunches. Fully Flexible - Shifts all include evenings, weekends and public holidays.
As Restaurant Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. We are specifically looking for people to cover the breakfast shifts with some evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.
What will I be doing?
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers' orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Restaurant Staff.
- Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
What are we looking for?
- Positive attitude and willingness to learn.
- Good communication skills.
- Commitment to delivering high levels of customer service.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in a team.
- Although previous experience would be beneficial, it is not essential as full training will be provided.
Benefits & Perks
There's plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You'll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
About Brend Hotels
Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Restaurant Staff in Falmouth employer: Brend Hotels
Brend Hotels is an exceptional employer, offering a supportive and flexible work environment in the heart of Falmouth. With competitive pay, opportunities for career progression, and generous staff discounts, we prioritise the growth and well-being of our team members. Join us to be part of a family-run company that values excellence and fosters a positive culture where every employee can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Staff in Falmouth
✨Tip Number 1
Get to know the restaurant scene in Falmouth! Visit local spots, chat with staff, and understand what makes a great dining experience. This will help you stand out when you apply through our website.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable taking orders and serving food. A positive attitude and good communication are key, so show us what you've got!
✨Tip Number 3
Be flexible with your availability. Since the job requires early mornings, evenings, and weekends, let us know you're ready to jump in whenever needed. It shows commitment and willingness to learn!
✨Tip Number 4
Dress to impress! Make sure you have a neat appearance that aligns with the restaurant's standards. First impressions matter, so show us you’re ready to represent Brend Hotels with pride!
We think you need these skills to ace Restaurant Staff in Falmouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your positive attitude and willingness to learn, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Restaurant Staff. Highlight any relevant experience or skills that match what we’re looking for, like good communication skills and a commitment to customer service. It’ll help us see how you can contribute!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the important bits. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining the Brend Hotels family!
How to prepare for a job interview at Brend Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand what being Restaurant Staff entails. Familiarise yourself with the responsibilities like taking orders, serving food, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you haven't worked in a restaurant before, any experience in customer-facing roles can be relevant. Be ready to share these stories!
✨Dress to Impress
Appearance matters in the hospitality industry. Make sure you arrive at the interview looking neat and tidy, as this reflects your understanding of the uniform requirements. A good first impression can set the tone for the rest of the interview.
✨Be Flexible and Positive
Brend Hotels values flexibility and a positive attitude. During the interview, express your willingness to work various shifts, including early mornings and weekends. Show enthusiasm for learning and adapting to different situations, as this will demonstrate that you're a great fit for their team.
