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For Companies At a Glance
- Tasks: Serve breakfast and deliver excellent customer service to guests at Carlyon Bay Hotel.
- Company: Join the family-run Brend Collection, a leader in West Country hospitality.
- Benefits: Earn up to £12.21 per hour, enjoy paid holidays, and share in staff tips.
- Why this job: Be part of a passionate team and gain valuable experience in the hospitality industry.
- Qualifications: Positive attitude, good communication skills, and willingness to learn; experience not essential.
- Other info: Flexible shifts with opportunities for career progression and discounts at Brend Collection venues.
Overview
Location: St Austell
Salary: Up to £12.21 per hour
Hotel: Carlyon Bay Hotel
Deadline to apply: 5th October
This is a permanent part time role, not seasonal. Shifts are 7:30am – 12:00pm and occasionally 6:30am – 12:00pm to set up and serve breakfast for guests.
You must be fully flexible and able to work 5 days out of 7 each week, especially at weekends.
What will I be doing?
As Waiting Staff at the Carlyon Bay Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all guests and non-residents. Waiting Staff will take and deliver customer orders and work to achieve departmental targets. Specifically, you will perform the following tasks to the highest standards:
- Prepare station for service, stocking condiments and linen and servicing available cutlery.
- Welcome customers, issue menus, and record customers’ orders with other team members.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks as required.
- Assist other departments where necessary and maintain good working relationships.
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job
- Good communication skills
- A neat and tidy appearance (hair and nails) and adherence to uniform requirements
- Flexibility to respond to a range of different work situations
- Ability to follow instructions and guidance while using own initiative
- Although previous experience would be beneficial, it is not essential as full training will be provided
What’s in it for me?
There are many perks when joining the Brend Collection team, including competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at Brend Collection establishments as well as reduced accommodation rates. Brend Collection supports staff development and offers training and opportunities for career progression within a successful local company.
What is it like to work for Brend Collection?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We are passionate about excellence and strive to exceed customer expectations. Our Team Members are at the heart of it all.
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Breakfast Waiting Staff employer: Brend Hotels
Contact Detail:
Brend Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Waiting Staff
✨Tip Number 1
Get to know the venue! If you can, pop into the Carlyon Bay Hotel before your interview. Familiarising yourself with the atmosphere and layout can give you a leg up when chatting about how you’d fit in.
✨Tip Number 2
Show off your personality! When you meet the team, let your positive attitude shine through. They’re looking for someone who can bring good vibes to the breakfast service, so don’t hold back on your friendly side.
✨Tip Number 3
Be ready to demonstrate your flexibility. Since the role requires working various shifts, be prepared to discuss your availability and how you can adapt to different situations. It shows you’re keen and ready to jump in!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or training opportunities. This not only helps you understand the role better but also demonstrates your enthusiasm for joining the Brend Collection family.
We think you need these skills to ace Breakfast Waiting Staff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of character in your words, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to tailor your application to the Breakfast Waiting Staff position. Highlight any relevant experience or skills that match the job description, even if it’s just a willingness to learn and a positive attitude!
Keep It Neat and Tidy: Just like we expect a neat appearance in our staff, your application should be well-organised and free from typos. A clean, professional layout will make a great first impression on us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Brend Hotels
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any special offerings at the Carlyon Bay Hotel. This will not only show your enthusiasm for the role but also help you answer questions about food and drink confidently during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will demonstrate your suitability for the waiting staff role.
✨Dress to Impress
Since appearance is important in this role, make sure you dress neatly and adhere to any uniform guidelines. A tidy appearance reflects your understanding of the job's requirements and shows that you take the opportunity seriously.
✨Be Ready for Flexibility Questions
Expect questions about your availability and flexibility, especially regarding weekend shifts. Be honest about your schedule and express your willingness to adapt, as this is crucial for the role.
