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- Tasks: Deliver luxurious spa treatments and provide exceptional customer service to guests.
- Company: Source Spa and Wellness at Saunton Sands Hotel, North Devon's premier coastal spa.
- Benefits: Competitive pay, paid holidays, staff discounts, and free meals on duty.
- Other info: Enjoy a beautiful location with a supportive team and flexible working hours.
- Why this job: Join a stunning spa with opportunities for growth and ongoing training.
- Qualifications: NVQ Level 3 required; experience in a busy spa preferred but not essential.
The predicted salary is between 28000 - 29000 £ per year.
Location: Braunton, North Devon. EX33 1LQ
Salary: £14.02 per hour
Hotel: Source Spa and Wellness, Saunton Sands Hotel
Deadline to apply: 05th June 2026
Source Spa and Wellness at Saunton Sands Hotel is North Devon’s finest coastal spa that has established a new benchmark in soulful and physical wellbeing. Set atop the cliffs, our spa overlooks the awe‑inspiring dunes of the World Heritage Biosphere, rolling waves of the Atlantic Ocean and miles of golden sands.
Responsibilities
- Carry out and manage a wide range of luxurious high‑end holistic and results‑driven treatments.
- Deliver a first‑class spa and wellbeing experience by demonstrating professionalism and exceptional customer service.
- Offer guests a high level of service while embracing the Company’s brand standards.
- Maintain a comprehensive knowledge of all treatments, products, promotions, spa day and spa break packages on offer.
- Ensure all treatments comply with current legislation and company standards.
- Cross‑sell complimentary services and recommend appropriate home‑care products.
- Provide post‑treatment advice, aftercare and recommendations.
- Interact and communicate effectively with clients, members, team members, guests and the management team.
- Maintain cleanliness, hygiene and professional presentation standards.
- Maintain linen and product levels in treatment rooms.
- Support achieving sales targets and manage customer feedback.
- Cover treatments and Spa Attendant duties when required.
Qualifications & Skills
- Minimum of NVQ Level 3 (essential).
- Minimum of 1 year’s experience in a busy spa (preferred, not essential).
- Flexibility to work to the hours and needs of the business, including shifts, weekends, bank holidays and covering shifts due to illness.
- Positive and friendly attitude towards colleagues, superiors and guests.
- Effective communication with staff and clients.
- Ability to work in a fast‑paced environment.
- Strong interpersonal skills, confident, professional and welcoming personality.
- Commitment to delivering superior levels of customer service.
- Neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
Benefits
- Competitive pay.
- Paid holidays.
- Share of staff tips.
- Staff discounts at any Brend Collection establishment.
- Discounted spa treatments and products, and reduced accommodation rates.
- Free shuttle bus from Barnstaple via Braunton and back throughout the day.
- Free car park for staff on duty.
- Meals provided on duty.
- Opportunity for progression within the spa and throughout the hotel group, ongoing training.
Beauty, Spa and Wellness Therapist employer: Brend Hotels
Contact Detail:
Brend Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty, Spa and Wellness Therapist
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, spend some time researching Source Spa and Wellness. Familiarise yourself with their treatments and ethos so you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially when discussing customer service and treatment techniques.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A neat and tidy appearance is key in the beauty industry, so choose an outfit that reflects professionalism while still being comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Beauty, Spa and Wellness Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for beauty, spa, and wellness shine through. We want to see how much you love what you do and how you can bring that energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for someone who can deliver exceptional customer service and has a solid understanding of spa treatments, so don’t hold back on showcasing your expertise!
Be Professional Yet Friendly: Your written application should reflect the professional yet warm atmosphere we cultivate at Source Spa and Wellness. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our beautiful spa in Braunton!
How to prepare for a job interview at Brend Hotels
✨Know Your Treatments Inside Out
Make sure you have a solid understanding of the treatments and services offered at Source Spa and Wellness. Familiarise yourself with the holistic and results-driven approaches they use, as well as any specific products or techniques. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key in this role, prepare examples from your past experiences where you went above and beyond for clients. Think about how you can demonstrate your friendly attitude and effective communication skills during the interview.
✨Dress to Impress
First impressions matter, especially in the beauty and wellness industry. Ensure you present yourself neatly and professionally, adhering to uniform standards. This not only reflects your commitment to the role but also aligns with the spa's emphasis on cleanliness and hygiene.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, so be prepared to discuss your availability. Highlight your willingness to work shifts, weekends, and holidays, and share any previous experiences where you adapted to changing schedules. This will show that you're a team player who can meet the needs of the business.