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- Tasks: Assist guests with luggage and provide excellent service in a friendly manner.
- Company: Join the Brend Collection, a family-run leader in hospitality for over 50 years.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at Brend Hotels.
- Why this job: Be part of a passionate team and make a real difference in guest experiences.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
- Other info: Full training provided with genuine opportunities for career progression.
The predicted salary is between 11 - 16 £ per hour.
As a Porter you will assist guests with luggage on arrival and departure, as well as departmental tasks and always ensure a friendly and efficient manner with all guests. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. This is a great opportunity to work for a successful local company in Sidmouth.
What will I be doing?
- Help with guest luggage and serve bar and lounge food and drink.
- Greet guests, carry luggage and show guests to their rooms.
- Complete departmental tasks which include cleaning brass, light gardening, checking light bulbs, delivering newspapers and the cleaning of all front of house areas.
- Serve hot and cold beverages in the lounge, bar or room service and provide an efficient, polite, expert and friendly service of drink and food.
- Maintain a neat and tidy appearance, adhering to the uniform standards at all times and maintaining professional behaviour at all times.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
What are we looking for?
- Positive attitude and willingness to learn.
- Good communication skills.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own and as part of a team.
- Previous experience would be beneficial, but it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as up to 50% off accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Hotels?
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Porter in Sidmouth employer: Brend Collection
Contact Detail:
Brend Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Sidmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brend Collection. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Porter, you'll be interacting with guests all the time. Try role-playing with a friend or family member to get comfortable with greeting guests and handling luggage. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look neat and tidy for your interview. Adhering to uniform standards shows that you take the role seriously and are ready to represent Brend Collection in style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join the team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Porter in Sidmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Porter role specifically. Highlight any relevant experience or skills that match the job description, like your communication skills or ability to work as part of a team. This shows us you’ve done your homework!
Keep It Neat and Tidy: Just like we expect a neat appearance in our Porters, your application should be well-organised and free from errors. Take the time to proofread your application before submitting it through our website. A clean application reflects your attention to detail!
Follow Up: After you’ve submitted your application, don’t hesitate to follow up if you haven’t heard back within a week or two. A quick email expressing your continued interest can show us how keen you are to join the Brend Collection team!
How to prepare for a job interview at Brend Collection
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Porter involves. Familiarise yourself with the responsibilities like assisting guests with luggage and serving food and drinks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about interacting with guests, be ready to demonstrate your communication skills. Think of examples where you've provided excellent service or resolved issues. A friendly attitude goes a long way, so let your personality shine through!
✨Dress to Impress
First impressions matter! Make sure you adhere to the uniform standards mentioned in the job description. Arriving neat and tidy shows that you take the role seriously and are ready to represent the Brend Collection professionally.
✨Be Ready for Flexibility
The job requires flexibility to handle various tasks, from cleaning to serving drinks. Be prepared to discuss how you've adapted to different situations in the past. Highlighting your willingness to learn and assist other departments will show that you're a team player.
