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- Tasks: Deliver excellent customer service and assist in restaurant operations.
- Company: Join the Brend Collection, a family-run leader in West Country hospitality.
- Benefits: Enjoy competitive pay, staff tips, discounts, and paid holidays.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for progression.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
- Other info: Flexible shifts with full training provided; perfect for students!
The predicted salary is between 22000 - 26000 £ per year.
This role is for Waiting Staff at Brend Collection in Barnstaple. It involves a variety of early morning, evening and weekend shifts, including bank holidays and special holidays such as Easter and Christmas. Because some shift patterns have no public transport available, having your own transport is preferred. The position offers competitive pay, opportunities for progression, a share of staff tips, staff discounts, and paid holidays.
Responsibilities
- Delivering excellent customer service to all guests and non‑residents.
- Preparing the station for service, stocking condiments and linen and servicing cutlery.
- Welcoming customers, issuing menus and recording customer orders.
- Serving food and drinks in a friendly and efficient manner.
- Clearing and relaying tables as necessary.
- Participating in Restaurant cleaning alongside other Waiting Staff.
- Understanding and complying with company policy on Hasawa, fire precautions, legal requirements and performing any other tasks required from time to time.
- Assisting other departments where necessary and maintaining good working relationships.
Qualifications
- A positive attitude and willingness to learn on the job.
- Good communication skills.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to follow instructions and guidance, while also using your own initiative.
- Previous experience is beneficial but not essential, as full training will be provided.
Benefits
The Brend Collection team enjoys competitive rates of pay, paid holidays, a share of staff tips, discounts when dining at Brend Collection establishments, and reduced accommodation rates. The company offers support and training throughout your career and genuine opportunities for progression.
About Brend Collection
Brend Collection is a family‑run company and a leader in West Country hospitality for over fifty years, committed to excellence and customer satisfaction.
Full Time Front of House Staff in Barnstaple employer: Brend Collection
Contact Detail:
Brend Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Front of House Staff in Barnstaple
✨Tip Number 1
Get to know the venue! If you can, pop into Brend Collection before applying. Familiarising yourself with the atmosphere and staff can give you a leg up during interviews.
✨Tip Number 2
Show off your personality! When you meet the team, let your positive attitude shine through. They’re looking for someone who fits in well, so be yourself and don’t be afraid to smile.
✨Tip Number 3
Be flexible! Since the role involves various shifts, highlight your willingness to work early mornings, evenings, and weekends. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at Brend Collection.
We think you need these skills to ace Full Time Front of House Staff in Barnstaple
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience or skills that match what we’re looking for, like good communication skills and a positive attitude.
Keep It Neat and Tidy: Just like we expect a neat appearance in our staff, your application should be well-organised and free of typos. A clean, professional layout will make a great first impression!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to get started on your journey with us!
How to prepare for a job interview at Brend Collection
✨Know the Company
Before your interview, take some time to research Brend Collection. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your Customer Service Skills
As a Front of House Staff member, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. If you don’t have direct experience, think about times when you’ve helped someone or resolved a conflict – this can really impress the interviewers.
✨Dress to Impress
Since the role requires a neat and tidy appearance, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects the company’s standards. This shows that you understand the importance of presentation in the hospitality sector.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios beforehand and practice your responses. This will help you demonstrate your problem-solving skills and ability to stay calm under pressure.