At a Glance
- Tasks: Deliver excellent customer service and assist in food and beverage areas.
- Company: Join a family-run leader in West Country hospitality with over 50 years of experience.
- Benefits: Competitive pay, paid holidays, monthly tips, and discounts at Brend Collection establishments.
- Other info: Flexible shifts including mornings, evenings, and weekends; own transport preferred.
- Why this job: Be part of a passionate team that exceeds customer expectations every day.
- Qualifications: Positive attitude, good communication skills, and willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
As Front of House staff at 62 the Bank you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests.
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers' orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
To successfully fill this role as Front of House staff at 62 the Bank you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job
- Good communication skills
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to follow instructions and guidance, whilst also using your own initiative
Although previous experience would be beneficial, it is not essential as full training will be provided.
Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years.
We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again.
And, our amazing Team Members are at the heart of it all!
This role will involve a variety of early morning , evening and weekend shifts, including Bank Holidays, Christmas and New Year Therefore having your own transport is preferable as Public transport will be unavailable for some shift patterns.
Why Join Us?
- Competitive rates of pay
- Paid Holiday
- Share of staff tips that are given out monthly
- Training & progression opportunities
- 10% discount at any Brend Collection establishment
- Discounted hotel stays at any Brend Collection establishment
- Access to Hospitality Rewards, which include 100's of discounts, from Boots to Asda.
- Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.
Front of House staff in Barnstaple employer: Brend Collection
Brend Collection offers a dynamic work environment where employees can engage in diverse tasks related to horticulture and environmental management. The company emphasizes professional growth through hands-on experience in maintaining golf courses, providing opportunities for skill development in turf management and agronomy. Employees benefit from a collaborative culture that values teamwork and dedication to excellence in course presentation.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House staff in Barnstaple
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brend Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brend Collection
Don't be shy about reaching out to Brend Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House staff in Barnstaple
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brend Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brend Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
