At a Glance
- Tasks: Serve customers with a smile, take orders, and ensure a fantastic dining experience.
- Company: Join the Brend Collection, a family-run leader in West Country hospitality.
- Benefits: Enjoy competitive pay, paid holidays, staff tips, and discounts at our venues.
- Other info: Flexible shifts available, with opportunities for career progression.
- Why this job: Be part of a passionate team and develop your skills in a vibrant environment.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
This role will involve a variety of early morning, evening and weekend shifts, including Bank Holidays, Easter and Christmas. As Waiting Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets.
Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Barnstaple.
What will I be doing? As Waiting Staff you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers' orders if necessary alongside other members of the team.
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships.
To successfully fill this role as Waiting Staff you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn on the job.
- Good communication skills.
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to follow instructions and guidance, whilst also using your own initiative.
Although previous experience would be beneficial, it is not essential as full training will be provided. There's plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You'll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Collection? Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!
Front of House Staff in Barnstaple employer: Brend Collection
Brend Collection is an exceptional employer, offering a vibrant work culture that prioritises employee development and satisfaction. With competitive pay, flexible working hours, and generous staff discounts, team members enjoy a supportive environment where they can thrive and progress in their careers. Located in Barnstaple, this family-run company has a rich history in hospitality, ensuring that every staff member feels valued and integral to the team's success.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff in Barnstaple
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brend Collection. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with guests, think about how you can provide excellent service. Maybe role-play with a friend or family member to get comfortable taking orders and serving food in a friendly manner.
✨Tip Number 3
Dress to impress! Make sure you look neat and tidy for your interview. A good appearance shows that you respect the role and the company’s standards. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll find all the latest opportunities there, so don’t miss out!
We think you need these skills to ace Front of House Staff in Barnstaple
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the Brend Collection. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience or skills that match what we’re looking for in Waiting Staff. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Neat and Tidy:Just like we expect a neat appearance from our staff, your application should be well-organised and free of errors. Take the time to proofread your application before submitting it through our website. A clean presentation reflects your attention to detail!
Be Flexible:Since the role involves various shifts, mention your flexibility in your application. Let us know your availability and willingness to work early mornings, evenings, and weekends. This will show us that you’re ready to jump in and help out wherever needed!
How to prepare for a job interview at Brend Collection
✨Know the Company
Before your interview, take some time to research Brend Collection. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your Customer Service Skills
As a Waiting Staff member, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or handled difficult situations with grace. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to customer satisfaction.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking neat and tidy, adhering to any uniform requirements you might have noted. A polished appearance reflects your professionalism and respect for the role you're applying for.
✨Be Ready for Flexibility Questions
Given the variety of shifts, be prepared to discuss your availability and flexibility. Think about how you can accommodate early mornings, evenings, and weekends. Showing that you’re adaptable will make you a more attractive candidate for the role.
