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- Tasks: Join us as a Sales Associate, delivering top-notch customer service and driving sales in our boutique.
- Company: Bremont creates exceptional tool watches, embodying British heritage and a spirit of adventure.
- Benefits: Enjoy 25 days holiday, employee discounts, wellbeing initiatives, and social events throughout the year.
- Why this job: Be part of a passionate team, representing a prestigious brand while developing your career in luxury retail.
- Qualifications: Luxury retail experience and strong IT skills, especially in Microsoft Office, are essential.
- Other info: Flexible shifts, including evenings and weekends, with opportunities for national travel.
The predicted salary is between 24000 - 36000 £ per year.
Part Time Sales Associate - 12-month FTC (maternity cover) at Bremont, located in Bicester Village Boutique.
At Bremont, we design and create the ultimate tool watches — built to be tough, reliable, and ready for any adventure. Our watches are crafted for those who believe that anything is possible with the right mindset. With deep British heritage, Bremont stands as a symbol of determination, innovation, and adventure. Made in our state-of-the-art facility in Henley-on-Thames, each timepiece combines precision engineering, expert craftsmanship, and cutting-edge design.
To ensure the smooth day-to-day running of the boutique, delivering the highest level of customer service and satisfaction, while aiming to ensure the sales budgets are achieved. The Sales Associate will support in seeking new clients and increase the customer database through networking and boutique events. In addition to these responsibilities, the Sales Associate must exude a passion for Bremont and be always a true brand ambassador, particularly at key events.
- Develop and maintain high-level key customer relationships to increase sales opportunities and satisfy customers.
- Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager.
- Be perfectly presented on the shop floor and when representing the brand.
- Deliver consistent first-class customer service and after-sales experience to increase and retain customer loyalty.
- Ensure live chats are attended to daily, making sure the staff use excellent written skills, that all questions are replied to with a swift response and ensuring accurate information is given.
- Respond to all emails as soon as they arrive, working on those client leads with a view to turn them into sales.
- Use all computer-related tools available to increase the efficiency of a sale.
- Ensure compliance for GDPR Data protection requirements and adhere to maintaining confidentiality of sensitive information held.
- Flexibility to work varied shifts including evenings and weekends.
- Ensure events run smoothly by assisting with set up and take down, meet, and greet guests and find opportunity to connect with the object in building a client profile and sales.
- Take pride in the boutique with visual standards and ensuring the boutique is in perfect condition to match the quality of our product.
- Luxury retail experience.
- Strong grasp of both mainstream and niche watch brands.
- Extensive IT skills, with experience in Microsoft Office including Word, Excel, and PowerPoint (minimum intermediate Excel).
Benefits include:
- 25 days holiday plus an extra day off for your birthday.
- Life cover of x3 your salary.
- Excellent length of service awards featuring the issuing of Bremont timepieces.
- Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ sales.
- Unique retail discounts for many different brands, available both locally and online.
- Enhanced Maternity and Paternity leave.
- Wellbeing initiatives including counselling and 24/7 financial & legal advice.
- Strong support regarding time off for you to partake in any commendable volunteer work.
- Social events throughout the year.
- Training programmes offered with a focus on career development within the company.
- A fantastic and enviable new facility in which to work, very near the town centre.
Shop opening hours are: Monday – Saturday 10am-8pm & Sunday 10pm-7pm. National travel may be required.
We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout.
Contact Detail:
Bremont Watch Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Seller
✨Tip Number 1
Familiarise yourself with Bremont's brand values and product range. Understanding the heritage and craftsmanship behind their watches will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network within the luxury retail sector, especially with those who have experience in watch brands. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the Associate Seller position.
✨Tip Number 3
Showcase your customer service skills by volunteering or taking part in community events. This not only enhances your CV but also demonstrates your commitment to providing exceptional service, which is crucial for a role at Bremont.
✨Tip Number 4
Prepare to discuss how you would contribute to marketing initiatives for the boutique. Think of creative ideas that could drive footfall and sales, as this shows your proactive approach and understanding of the retail environment.
We think you need these skills to ace Associate Seller
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Bremont's heritage and values. Highlight your passion for their watches and how you embody their brand ethos in your application.
Tailor Your CV: Ensure your CV reflects relevant luxury retail experience and showcases your customer service skills. Emphasise any previous roles where you successfully built customer relationships or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention specific examples of how you've contributed to sales success or enhanced customer experiences in past positions.
Highlight IT Skills: Since the role requires extensive IT skills, make sure to detail your proficiency in Microsoft Office, especially Excel. Provide examples of how you've used these tools to improve efficiency in previous roles.
How to prepare for a job interview at Bremont Watch Company
✨Show Your Passion for the Brand
Bremont values brand ambassadors who exude passion. Make sure to express your enthusiasm for their watches and the brand's heritage during the interview. Share any personal experiences or stories that connect you to Bremont's values of adventure and innovation.
✨Demonstrate Customer Service Skills
As a Sales Associate, delivering first-class customer service is crucial. Prepare examples of how you've provided excellent service in previous roles. Highlight your ability to build relationships and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Be Ready to Discuss Sales Strategies
The role involves seeking new clients and increasing the customer database. Come prepared with ideas on how you would approach networking and boutique events to drive sales. This shows initiative and aligns with the company's goals.
✨Highlight Your IT Proficiency
With extensive IT skills required, be ready to discuss your experience with Microsoft Office, especially Excel. You might be asked about how you use these tools to enhance sales efficiency, so have specific examples ready to demonstrate your capabilities.
