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- Tasks: Manage overdue accounts and negotiate repayments while ensuring fair treatment of customers.
- Company: Leading recruitment agency with a focus on customer care.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and staff discounts.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in collections and strong negotiation skills required.
- Other info: Hybrid role offering flexibility and opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment agency is seeking a Customer Collections Agent in Leamington Spa. This hybrid role requires managing overdue accounts and negotiating repayments while ensuring fair treatment of customers.
Candidates should have experience in collections, possess strong negotiation skills, and demonstrate resilience in handling challenging conversations.
The position offers a competitive salary and benefits including 25 days of holiday, private medical insurance, and staff discounts.
Hybrid Debt Collections Specialist in Royal Leamington Spa employer: Brellis Recruitment
Contact Detail:
Brellis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Debt Collections Specialist in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt collections field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your negotiation skills! Since this role is all about managing overdue accounts, brush up on your techniques. Role-play with a friend or use online resources to simulate those challenging conversations you'll face.
✨Tip Number 3
Stay resilient! The collections world can be tough, so prepare yourself mentally for those challenging interactions. Remember, every 'no' gets you closer to a 'yes', so keep pushing through!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly gives you a better chance to stand out. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Hybrid Debt Collections Specialist in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and showcases your negotiation skills. We want to see how you've handled challenging conversations in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Debt Collections Specialist role. Share specific examples of your resilience and customer treatment approach.
Be Honest and Authentic: When filling out your application, be yourself! We appreciate authenticity and want to know the real you. If you’ve faced tough situations in collections, share how you overcame them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Brellis Recruitment
✨Know Your Collections Stuff
Make sure you brush up on your debt collections knowledge. Understand the processes, regulations, and best practices in managing overdue accounts. This will show that you're not just familiar with the role but also passionate about it.
✨Practice Negotiation Scenarios
Since negotiation is key for this role, practice common scenarios you might face during the interview. Think about how you would handle a customer who is resistant to repayment. This will help you articulate your approach clearly and confidently.
✨Show Your Resilience
Prepare to discuss times when you've faced challenging conversations in previous roles. Highlight how you managed those situations and what you learned from them. This will demonstrate your resilience and ability to handle tough discussions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for collections, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
