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For Companies At a Glance
- Tasks: Manage customer accounts, handle queries, and upsell products through various channels.
- Company: Leading recruitment agency with a focus on customer satisfaction.
- Benefits: Salary of £26,000, pension, and healthcare cash plan.
- Why this job: Join a dynamic team and enhance your skills in customer service and sales.
- Qualifications: Strong communication, computer literacy, and numeracy skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 15600 - 36400 £ per year.
A leading recruitment agency is looking for a Customer Account Coordinator to manage existing customer accounts and facilitate orders through various channels. The role involves handling queries, upselling products, and maintaining customer records using CRM systems.
The ideal candidate will have strong communication, computer literacy, and numeracy skills.
This position offers a salary of £26,000 per annum along with benefits like pension and healthcare cash plan.
Customer Account Coordinator | Upsell & Support in Royal Leamington Spa employer: Brellis Recruitment
Contact Detail:
Brellis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Coordinator | Upsell & Support in Royal Leamington Spa
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role and the organisation.
✨Tip Number 2
Practice your communication skills! Since this role involves handling queries and upselling, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 3
Brush up on your CRM knowledge. Familiarise yourself with common systems and processes, as this will give you an edge when discussing how you can manage customer accounts effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Account Coordinator | Upsell & Support in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer accounts and any upselling you've done. We want to see how your skills match the role, so don’t be shy about showcasing your communication and computer literacy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Account Coordinator role. Share specific examples of how you've handled queries or managed accounts in the past.
Show Off Your Numeracy Skills: Since this role involves maintaining customer records and possibly dealing with figures, make sure to mention any relevant experience with numbers. We love candidates who can demonstrate their numeracy skills clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brellis Recruitment
✨Know Your Customer Accounts
Before the interview, take some time to research common customer account management practices. Familiarise yourself with how CRM systems work and think about how you would handle specific customer queries or upselling opportunities.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider preparing examples of past experiences where you successfully resolved customer issues or upsold products, as these will demonstrate your capabilities.
✨Brush Up on Your Numeracy Skills
As numeracy skills are important for managing accounts, be ready to discuss any relevant experience you have with data analysis or financial transactions. You might even want to review basic calculations or metrics that could come up during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Customer Account Coordinator role. This shows your genuine interest and helps you assess if it’s the right fit for you.
