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For Companies At a Glance
- Tasks: Engage members and enhance communication strategies to grow our community network.
- Company: Join a dynamic team focused on member engagement and community development.
- Benefits: Flexible working hours, professional growth opportunities, and a supportive team environment.
- Why this job: Make a real difference by connecting with members and shaping their experience.
- Qualifications: Degree or equivalent experience in communications, marketing, or engagement roles.
- Other info: Be part of a collaborative culture that values innovation and personal development.
The predicted salary is between 36000 - 60000 £ per year.
As Community & Communications Manager you will deliver high quality member engagement and communication activities, supporting the growth of the company's network and the ongoing development of the community portal. You will play a key role in strengthening relationships with members, improving engagement with network benefits and ensuring consistent, engaging communication across all channels.
Key Responsibilities
- Member Engagement & Community Development
- Support the development and delivery of the community development and member engagement strategy, to increase participation and interaction across the network.
- Foster and nurture strong, collaborative relationships with member firms, to understand their evolving needs and priorities.
- Work closely with the IT & Member Experience Manager to develop the Connect portal and improve member experience and access to benefits and services.
- Contribute to the planning and delivery of member events, including the annual Conference with a focus on content, and member communication.
- Coordinate regular member feedback surveys to understand member sentiment, engagement and satisfaction.
- Chair the company's BD & Marketing and CX groups, helping to plan discussions, share best practices and develop supporting resources.
- Participate in regional and special interest discussion suppers and represent the company at relevant events.
- Communications
- Deliver a comprehensive communications plan to ensure consistent, clear and engaging messaging across all channels.
- Collaborate with the Executive Team in the creation of member-focused content and resources in line with the company's overall strategy.
- Manage online presence, including the website and social media channels, ensuring content reflects the brand and resonates with members.
- Produce high-quality written and visual content for newsletters, digital channels, and marketing materials.
- Support the wider team with communication initiatives relating to member recruitment, engagement campaigns, and thought leadership.
- Collaboration and Support
- Oversee the work and development of the Member Communications Officer, fostering a culture of collaboration and continuous improvement.
- Work closely with colleagues across the team to align communications and engagement activities with company objectives.
- Contribute ideas and feedback to support the ongoing development of the network’s member services and digital platforms.
- Maintain an up-to-date awareness of developments in the legal sector to inform communications and engagement strategies.
- Development of external personal network for the benefit of the company.
- Responsibility for own ongoing personal development and learning.
Essential Skills and Experience
- Degree level qualification or equivalent experience.
- Strong experience in engagement, communications, or marketing role, ideally within the professional services sector.
- Excellent interpersonal and relationship building skills.
- Strong written and verbal communication skills with experience creating impactful content.
- Confident managing multiple projects and priorities.
- Experience with digital communications tools, including websites, email campaigns, and social media platforms.
- Ability to work collaboratively with colleagues and external partners.
Desirable Skills and Experience
- Experience working in, or supporting, law firms.
- Experience in community development or member engagement.
- Experience of professional networks.
- Experience supporting events and conferences.
- Experience of working in a small team.
- Understanding of trends and issues affecting the legal sector and SME businesses.
- Familiarity with CRM systems, member engagement tools and marketing measurement and analytics.
- Familiarity with video editing software.
Personal Attributes
- Proactive, self-motivated, organised and results-driven.
- A collaborative, approachable team player who thrives in a community environment.
- Passionate about building relationships and delivering exceptional service.
Community and Communications Manager in Royal Leamington Spa employer: Brellis Recruitment
Contact Detail:
Brellis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community and Communications Manager in Royal Leamington Spa
✨Tip Number 1
Get to know the company inside out! Research their community initiatives and communication strategies. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or local meet-ups related to community engagement and communications. Building relationships with professionals in the field can open doors and give you insider info on job opportunities.
✨Tip Number 3
Showcase your skills through a portfolio! Create a collection of your best work, including written content, social media campaigns, and event planning examples. This visual representation of your abilities can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community and contributing to our mission.
We think you need these skills to ace Community and Communications Manager in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Community & Communications Manager role. Highlight your relevant experience in member engagement and communications, and show us how you can contribute to our community development strategy.
Showcase Your Communication Skills: Since this role is all about communication, let your writing shine! Use clear, engaging language in your application to demonstrate your ability to create impactful content. We want to see your personality come through!
Highlight Your Collaborative Spirit: We love team players! Share examples of how you've worked collaboratively in previous roles. Whether it’s coordinating events or developing strategies, show us how you foster strong relationships with colleagues and members alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our community!
How to prepare for a job interview at Brellis Recruitment
✨Know Your Community
Before the interview, dive deep into understanding the community and member engagement strategies of the company. Familiarise yourself with their current initiatives and think about how you can contribute to enhancing these efforts. This shows your genuine interest and readiness to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of your past work that highlight your communication prowess. Whether it’s crafting engaging content or managing social media channels, be ready to discuss specific projects where your skills made a difference. This will demonstrate your ability to deliver high-quality messaging across various platforms.
✨Engagement is Key
Think about innovative ways to boost member engagement and participation. Bring ideas to the table during your interview that align with the company's goals. This proactive approach will show that you’re not just a fit for the role but also a forward-thinker who can drive community development.
✨Be Ready to Collaborate
Since this role involves working closely with various teams, prepare to discuss your collaborative experiences. Share instances where you successfully worked with others to achieve common goals, especially in a community or member-focused context. This will highlight your team player mentality, which is crucial for this position.
