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For Companies At a Glance
- Tasks: Lead a luxury retail store and deliver exceptional customer service.
- Company: Fast-growing luxury lifestyle brand with a prestigious reputation.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and shape the luxury shopping experience.
- Qualifications: Proven retail leadership experience and a passion for customer service.
- Other info: Work in a beautiful location with a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Store Manager
Location: Southwold
Hours: 37.5 per week, across Monday-Sunday (flexibility required)
A prestigious, fast-growing luxury lifestyle brand is recruiting for a Store Manager to lead their beautiful Southwold store. This is a pivotal role for an experienced retail leader who can balance commercial drive with the highest levels of customer service, delivering an exceptional in-store experience that reflects our brand values.
As Store Manager, you will be both a role model and motivator, inspiring your team to achieve sales targets and KPIs while ensuring the store runs smoothly day to day. Working closely with the Regional Stores Manager, you\\\’ll also contribute to the store\\\’s ongoing growth and success.
Key Responsibilities
- Lead, motivate, and coach the store team to deliver outstanding service and achieve sales targets.
- Drive commercial performance through innovative initiatives, events, and VIP days.
- Act as brand ambassador, ensuring the store environment and customer experience reflects our luxury positioning.
- Build strong links with the Marketing team to maximise store promotion.
- Manage stock levels, cash handling, reporting, and store administration with accuracy and efficiency.
- Produce weekly business updates and financial reports for the Regional Manager.
- Handle customer queries with professionalism and care.
About You
We are looking for a confident leader with a proven track record in luxury retail management. You\\\’ll be hands-on, commercially astute, and passionate about delivering memorable customer experiences.
Experience & Requirements
- Previous store management experience within a luxury retail environment.
- Strong sales background and proven ability to deliver commercial success.
- Experience leading and developing a high-performing team.
- Excellent communication and leadership skills.
- Strong organisational, numerical, and IT skills (including MS Office and Excel).
- Ability to work under pressure, take initiative, and follow through.
- A professional yet personable approach, able to engage confidently with customers from all backgrounds.
This is a fantastic opportunity to take ownership of a beautiful store, work with a passionate team, and play a key role in the continued growth of an iconic British brand.
INDL
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Luxury Retail Store Manager employer: Brellis Recruitment
Contact Detail:
Brellis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Retail Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Showcase your personality! When you land that interview, let your passion for luxury retail shine through. We want to see how you can bring your unique flair to the team and enhance the customer experience.
✨Tip Number 3
Research the brand! Familiarise yourself with their products, values, and customer service ethos. We’re looking for someone who can embody the brand’s spirit and lead by example in-store.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. We’re eager to see your skills in action, so don’t hesitate to hit that apply button and show us what you’ve got!
We think you need these skills to ace Luxury Retail Store Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Store Manager, so make sure you understand the key responsibilities and requirements.
Tailor Your CV and Cover Letter: Don’t just send us a generic CV! Highlight your relevant experience in luxury retail and customer service. Show us how your skills align with what we need for our Southwold store – we love seeing that personal touch!
Showcase Your Leadership Skills: As a Store Manager, you’ll be leading a team, so make sure to emphasise your leadership experience. Share examples of how you’ve motivated teams and driven sales in previous roles – we want to see your commercial drive!
Apply Through Our Website: We recommend applying directly through our website for the best chance of getting noticed. It’s quick and easy, and it helps us keep track of your application. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Brellis Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury lifestyle brand thoroughly. Understand their values, product range, and customer base. This knowledge will not only impress the interviewers but also help you articulate how your experience aligns with their brand ethos.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales performance. Be ready to discuss your management style and how you motivate your team to deliver exceptional customer service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations you've faced in retail and how you handled them. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Given the luxury nature of the brand, your appearance matters. Dress smartly and in line with the brand's aesthetic. This shows that you understand the importance of presentation in luxury retail and are serious about the role.
