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For Companies At a Glance
- Tasks: Coordinate global freight operations and support customer inquiries daily.
- Company: Join a leading global organization making waves in logistics.
- Benefits: Enjoy 22-25 days holiday, pension, life assurance, and flexible benefits.
- Why this job: Be the face of the company, build partnerships, and drive performance improvements.
- Qualifications: Knowledge of international supply chain logistics and strong communication skills required.
- Other info: Based in Stowmarket with occasional travel to Nuneaton.
The predicted salary is between 25000 - 36000 £ per year.
Job Description
As a Freight/Logistics Controller at this leading global organisation, you will support and coordinate the Inbound / Outbound Global Freight carrier operations provided to the client. Based on-site in Stowmarket, you will play a pivotal role to the customer's site and be the local face and representative of the organisation.
Main duties will include:
- Support the customer's teams with enquiries and query resolution forging strong working relationships, a real partnership approach.
- Work in conjunction with central teams to administer and support the customer's account, liaising with the customer's staff and its service providers, ensure the timely and unhindered movement of goods and resolution of exceptions, damage, late or missing deliveries, then returns and recovery.
- Support the wider team in providing a suite of performance reports, daily-weekly-monthly, relating to freight providers KPI, incorporating the quality cost and time of freight movements
- Validate carrier freight movements in respect of agreed rate cards, POD validation
- Support the management of third-party service providers on behalf of the customer for the legally compliant, timely, outbound/Inbound movements of product in accordance with contractual requirements.
- If required participate and support in daily/ weekly /monthly freight account meetings, reflecting carrier performance KPI's including quality cost and time, determine performance improvement activities and manage to conclusion
- Be agile and prepared to execute contingency plans to mitigate as far as possible major issues regarding the delay of material movements.
- Be the organisation's person on the ground to support both external and internal operational and leadership teams.
BUDGETARY RESPONSIBILITY:
- To support in validating carrier invoices for rate and service to client's requirements
- Support and agree to obtain spot rates for urgent shipments, validated by the customer
- To escalate when invoices don't match the rate cards agreed
QUALIFICATIONS AND EXPERIENCE:
- A wide knowledge and understanding of international supply chain logistics, covering multi modal disciplines.
- An understanding of customs regulations
- Customer focused
- Keen eye for detail
- Commitment
- Strong communication and influencing skills
- Medium level IT capabilities including but not limited to SAP/Excel software suite of tools
This role pays a salary range of £31,000 – £32,000k plus 22 days holiday rising to 25, 1 day each holiday year plus bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme
This role is based on the customer's site in Stowmarket with expected travel to the head office in Nuneaton from time to time.
INDH
JBRP1_UKTJ
Logistics Coordinator employer: Brellis Recruitment
Contact Detail:
Brellis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Familiarize yourself with the specific logistics and freight processes used by the company. Research their operations, especially in relation to inbound and outbound movements, to demonstrate your understanding during interviews.
✨Tip Number 2
Build a strong network within the logistics community. Attend industry events or join relevant online forums to connect with professionals who can provide insights about the company and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience with performance reporting and KPI management. Be ready to share examples of how you've successfully managed logistics operations and improved service delivery in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled delays or issues in logistics. Highlight your ability to execute contingency plans effectively, as this is crucial for the role.
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Logistics Coordinator position. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in logistics and supply chain management. Emphasize your knowledge of international supply chain logistics and any experience with customs regulations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your customer-focused approach and strong communication skills. Mention specific examples of how you've successfully managed logistics operations or resolved issues in the past.
Highlight Technical Skills: Ensure you mention your medium-level IT capabilities, especially with SAP and Excel. Provide examples of how you've used these tools to improve logistics processes or reporting.
How to prepare for a job interview at Brellis Recruitment
✨Understand the Logistics Landscape
Make sure you have a solid grasp of international supply chain logistics and customs regulations. This knowledge will help you answer questions confidently and demonstrate your expertise in the field.
✨Showcase Your Communication Skills
Since this role involves forging strong relationships with customers and internal teams, be prepared to discuss examples of how you've effectively communicated and resolved issues in past roles.
✨Be Detail-Oriented
Highlight your keen eye for detail by discussing specific instances where your attention to detail made a difference in your previous work. This is crucial for validating carrier invoices and ensuring compliance.
✨Prepare for Performance Metrics Discussion
Familiarize yourself with key performance indicators (KPIs) related to freight movements. Be ready to discuss how you would approach performance improvement activities and manage them to conclusion.
