At a Glance
- Tasks: Engage members and enhance communication strategies to grow our community network.
- Company: Join Brellis Recruitment, a dynamic company in Leamington Spa focused on community development.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real difference by fostering relationships and enhancing member experiences.
- Qualifications: Degree or equivalent experience in engagement, communications, or marketing required.
- Other info: Be part of a collaborative team that values innovation and community spirit.
The predicted salary is between 36000 - 60000 ยฃ per year.
As Community & Communications Manager you will deliver high quality member engagement and communication activities, supporting the growth of the company's network and the ongoing development of the community portal. You will play a key role in strengthening relationships with members, improving engagement with network benefits and ensuring consistent, engaging communication across all channels.
Key Responsibilities
- Member Engagement & Community Development
- Support the development and delivery of the community development and member engagement strategy, to increase participation and interaction across the network.
- Foster and nurture strong, collaborative relationships with member firms, to understand their evolving needs and priorities.
- Work closely with the IT & Member Experience Manager to develop the Connect portal and improve member experience and access to benefits and services.
- Contribute to the planning and delivery of member events, including the annual Conference with a focus on content, and member communication.
- Coordinate regular member feedback surveys to understand member sentiment, engagement and satisfaction.
- Chair the company's BD & Marketing and CX groups, helping to plan discussions, share best practices and develop supporting resources.
- Participate in regional and special interest discussion suppers and represent the company at relevant events.
- Communications
- Deliver a comprehensive communications plan to ensure consistent, clear and engaging messaging across all channels.
- Collaborate with the Executive Team in the creation of member-focused content and resources in line with the company's overall strategy.
- Manage online presence, including the website and social media channels, ensuring content reflects the brand and resonates with members.
- Produce high-quality written and visual content for newsletters, digital channels, and marketing materials.
- Support the wider team with communication initiatives relating to member recruitment, engagement campaigns, and thought leadership.
- Collaboration and Support
- Oversee the work and development of the Member Communications Officer, fostering a culture of collaboration and continuous improvement.
- Work closely with colleagues across the team to align communications and engagement activities with company objectives.
- Contribute ideas and feedback to support the ongoing development of the networkโs member services and digital platforms.
- Maintain an up-to-date awareness of developments in the legal sector to inform communications and engagement strategies.
- Development of external personal network for the benefit of the company.
- Responsibility for own ongoing personal development and learning.
Essential Skills and Experience
- Degree level qualification or equivalent experience.
- Strong experience in engagement, communications, or marketing role, ideally within the professional services sector.
- Excellent interpersonal and relationship building skills.
- Strong written and verbal communication skills with experience creating impactful content.
- Confident managing multiple projects and priorities.
- Experience with digital communications tools, including websites, email campaigns, and social media platforms.
- Ability to work collaboratively with colleagues and external partners.
Desirable Skills and Experience
- Experience working in, or supporting, law firms.
- Experience in community development or member engagement.
- Experience of professional networks.
- Experience supporting events and conferences.
- Experience of working in a small team.
- Understanding of trends and issues affecting the legal sector and SME businesses.
- Familiarity with CRM systems, member engagement tools and marketing measurement and analytics.
- Familiarity with video editing software.
Personal Attributes
- Proactive, self-motivated, organised and results-driven.
- A collaborative, approachable team player who thrives in a community environment.
- Passionate about building relationships and delivering exceptional service.
Community and Communications Manager in Royal Leamington Spa employer: Brellis Recruitment Ltd
Contact Detail:
Brellis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Community and Communications Manager in Royal Leamington Spa
โจTip Number 1
Get your networking game on! Attend industry events, webinars, and local meetups to connect with professionals in the community and communications space. Remember, itโs all about building relationships that can lead to job opportunities.
โจTip Number 2
Show off your skills online! Update your LinkedIn profile and share relevant content that showcases your expertise in member engagement and communications. This not only highlights your knowledge but also attracts potential employers who are looking for someone just like you.
โจTip Number 3
Donโt be shy about reaching out! If you see a company youโre interested in, drop them a message expressing your enthusiasm for their work. A personal touch can make a big difference and might just get you noticed.
โจTip Number 4
Apply through our website! Weโve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows youโre genuinely interested in being part of our community.
We think you need these skills to ace Community and Communications Manager in Royal Leamington Spa
Some tips for your application ๐ซก
Tailor Your Application: Make sure to customise your CV and cover letter for the Community and Communications Manager role. Highlight your experience in member engagement and communications, and show us how you can contribute to our community development strategy.
Showcase Your Communication Skills: Since this role is all about communication, donโt hold back! Use clear, engaging language in your application. Share examples of impactful content you've created or successful campaigns you've led to demonstrate your skills.
Highlight Your Collaborative Spirit: We love team players! Mention any experiences where you've worked closely with others to achieve a common goal. This could be in previous jobs, during events, or even in volunteer rolesโshow us how you thrive in a collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. Itโs the best way for us to receive your application and ensures youโre considered for the role. Plus, it gives you a chance to explore more about our company and culture!
How to prepare for a job interview at Brellis Recruitment Ltd
โจKnow Your Community
Before the interview, dive deep into the companyโs community and communications strategies. Familiarise yourself with their current member engagement activities and think about how you can contribute to enhancing these efforts. This shows your genuine interest and helps you stand out.
โจShowcase Your Communication Skills
Prepare examples of your past work that highlight your communication prowess. Whether itโs a successful campaign or a piece of content you created, be ready to discuss how it engaged members and drove results. This will demonstrate your ability to deliver high-quality messaging.
โจEngagement is Key
Think about innovative ways to boost member engagement and be ready to share your ideas during the interview. Discussing specific strategies or tools you've used in the past can illustrate your proactive approach and understanding of member needs.
โจBe a Team Player
Since collaboration is crucial for this role, prepare to discuss how youโve worked effectively within teams before. Share examples of how youโve fostered relationships and contributed to group projects, as this will show youโre the collaborative spirit theyโre looking for.