Brellis Recruitment Ltd is helping a well established manufacturer recruit a Contact Centre Supervisor to lead a busy team across live chat, text and email, driving sales as well as service. Reporting to the Contact Centre Manager, you’ll coach advisors, manage real-time queues, monitor performance and help shape how AI chat and human agents work together.
This is a hands-on, on-site role on the Charlton site in the United Kingdom, with a focus on delivering quick, helpful responses and a smooth
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Contact Centre Supervisor: Lead, Coach & Drive Sales (AI) in Charlton employer: Brellis Recruitment Ltd
Join a well-established manufacturing business in Southam, where you will be part of a supportive and team-focused finance department. With a competitive salary and the opportunity for long-term career growth, this role offers a unique chance to work within a global company that values employee development and fosters a collaborative work culture. Enjoy an early finish every Friday and gain exposure to SAP while contributing to a high-volume finance team dedicated to excellence.