Service Administrator

Service Administrator

Alfreton Full-Time 21600 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for service requests and keep everything running smoothly.
  • Company: Join a leading company that supplies innovative solutions to top retailers in the UK.
  • Benefits: Enjoy 20 days holiday, a pension scheme, and a chance for an annual bonus.
  • Why this job: This role offers hands-on experience in a dynamic environment with great team support.
  • Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
  • Other info: Based in Tibshelf, you'll be part of a friendly and supportive team.

The predicted salary is between 21600 - 28800 £ per year.

Service Administrator Salary: £25,200 per annum Benefits: 20 days holiday plus bank holidays NEST Pension Scheme (5% employee and 3% employer contributions) Discretionary annual company bonus About the Role We are seeking a Service Administrator to join a well-established company that supplies innovative equipment and solutions to leading retailers across the UK. Based at the Tibshelf office, you will play a pivotal role in ensuring the smooth coordination of service operations, providing exceptional support to clients and internal teams. Key Responsibilities of Service Administrator: Act as the first point of contact for service requests from clients, providing clear and timely communication. Coordinate activities for engineers, contractors, and other personnel to ensure efficient service delivery. Manage client relationships to maintain a seamless service experience, resolving queries professionally and effectively. Process and verify data accurately, addressing incomplete records by liaising with relevant stakeholders. Support the generation of accurate invoices, ensuring all billing is completed promptly and correctly. Assist in managing client portal accounts and maintaining accurate service records. Provide administrative support to the service team and assist…

Service Administrator employer: Brellis Recruitment Careers

Join a dynamic and supportive team at our Tibshelf office, where we prioritize employee well-being and professional growth. As a Service Administrator, you'll enjoy a competitive salary, generous holiday allowance, and a NEST Pension Scheme, alongside opportunities for career advancement in a company that values innovation and exceptional service. Experience a collaborative work culture that encourages open communication and recognizes your contributions through a discretionary annual bonus.
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Contact Detail:

Brellis Recruitment Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator

Tip Number 1

Familiarize yourself with the specific equipment and solutions that the company provides. Understanding the products will help you communicate effectively with clients and internal teams, showcasing your knowledge during the interview.

Tip Number 2

Highlight any previous experience in customer service or administrative roles. Be prepared to discuss how you've successfully managed client relationships and resolved queries in a professional manner.

Tip Number 3

Demonstrate your organizational skills by preparing examples of how you've coordinated activities or managed schedules in past roles. This will show that you can handle the coordination of engineers and contractors effectively.

Tip Number 4

Brush up on your data management skills, especially if you've worked with client portals or invoicing systems before. Being able to discuss your proficiency in processing and verifying data accurately will set you apart.

We think you need these skills to ace Service Administrator

Customer Service Skills
Communication Skills
Data Entry Accuracy
Time Management
Problem-Solving Skills
Attention to Detail
Relationship Management
Organizational Skills
Administrative Support
Team Coordination
Invoice Processing
Client Portal Management
Adaptability
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in service administration or customer support roles. Use specific examples that demonstrate your ability to manage client relationships and coordinate service operations.

Showcase Communication Skills: Since the role requires clear and timely communication with clients and internal teams, make sure to highlight your communication skills. Provide examples of how you've effectively resolved queries or managed client expectations in the past.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and relevant to the job.

How to prepare for a job interview at Brellis Recruitment Careers

Show Your Communication Skills

As a Service Administrator, you'll be the first point of contact for clients. Make sure to demonstrate your ability to communicate clearly and effectively during the interview. Practice explaining complex ideas in simple terms.

Highlight Your Organizational Abilities

The role requires coordinating activities for engineers and contractors. Be prepared to discuss your organizational skills and provide examples of how you've successfully managed multiple tasks or projects in the past.

Demonstrate Problem-Solving Skills

You'll need to resolve client queries professionally. Think of specific instances where you've successfully handled difficult situations or resolved conflicts, and be ready to share these stories.

Familiarize Yourself with the Company

Research the company and its services before the interview. Understanding their innovative equipment and solutions will help you tailor your responses and show genuine interest in the role.

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