A luxury watch company located in Royal Tunbridge Wells is seeking a Customer Service Manager. This pivotal role involves leading and motivating the Customer Service team, ensuring high standards in service delivery. The ideal candidate has 5+ years of experience in customer service management, preferably within the luxury market. Responsibilities include overseeing team performance, managing HR tasks, and providing timely resolutions for customer escalations. Join us in redefining luxury and apply today! #J-18808-Ljbffr