At a Glance
- Tasks: Support customers and assist the sales team while learning about our products and market.
- Company: Brego, a growing tech company in the automotive industry.
- Benefits: Private healthcare, flexible working, training, and 25 days off plus Christmas break.
- Other info: Join a dynamic team and progress into a Sales Executive role.
- Why this job: Kickstart your career in sales with real responsibilities and growth opportunities.
- Qualifications: Confident communicator with a proactive attitude; no prior experience needed.
The predicted salary is between 35550 - 43450 £ per year.
- Description
- About Brego
Brego is a growing technology company providing vehicle and asset valuation data to businesses across the automotive and leisure industries.
We're looking for someone early in their career who wants to build experience in customer support and develop into a full sales role.
The Role
You'll work closely with our sales team, helping customers, responding to new enquiries and qualifying potential opportunities.
You'll start by learning our product, customers and market through a mixture of customer support and sales activity.
As you develop, you'll take on more sales responsibility, including discovery calls, demos and eventually managing your own pipeline.
The goal is for this role to progress into a Sales Executive / Account Executive position.
What You'll Do
- Manage customer queries through Zendesk
- Respond to inbound sales enquiries
- Speak with potential customers and understand their needs
- Qualify leads and book sales meetings
- Follow up with prospects
- Support customer onboarding
- Keep our CRM up to date
- Support the wider sales team
As you progress, you'll start running your own sales calls, demos and opportunities.
Who We're Looking For
You don't need previous Saa S or sales experience.
We're looking for someone who
- Is confident speaking with people
- Communicates clearly
- Is organised and proactive
- Learns quickly
- Has a genuine interest in sales
- Wants to progress and take on responsibility
Experience in sales, customer service, automotive or another customer-facing role is useful, but not essential.
Interest in the Automotive industry is also useful but not essential.
Why Brego?
You'll join a growing team where you'll get real responsibility and exposure to the full sales process.
This isn't intended to be a long-term support role. We want to develop someone who can grow into a successful salesperson and become a key part of our sales team.
Requirements
- UK-based with right to work in the UK
- Bachelor’s degree, ideally 2:1 or above
- Strong written and verbal communication skills
- Confident speaking with customers and prospects
- Comfortable picking up the phone and starting conversations
- Organised and able to manage multiple tasks
- Proactive, reliable and willing to take ownership
- Quick to learn new products and systems
- Genuine interest in sales and building a commercial career
- Good attention to detail
- Comfortable working in a small, fast-moving team
Nice to have
- Previous sales or customer-facing experience
- Experience with a CRM or customer support platform. We use Salesforce
- Interest in Automotive and technology
Benefits
- Private Healthcare Plan
- Work From Home most of the week. 1 day in the Silverstone office (Tuesdays)
- Training & Development
- 25 days off + 3 days at Christmas
- Quarterly full team meetups
- Flexible working - core hours are between 10am and 4pm
Customer & Sales Support Executive (Automotive Tech) in Silverstone employer: Brego
Brego is an exceptional employer, offering a fully remote Lead Data Scientist role that combines competitive salary and benefits with a collaborative, low-bureaucracy culture. Employees enjoy high levels of ownership and autonomy, along with opportunities for learning and progression, making it an ideal environment for those looking to make a meaningful impact in the automotive technology sector. With flexible working hours and optional access to the Silverstone office, Brego fosters a work-life balance that supports both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer & Sales Support Executive (Automotive Tech) in Silverstone
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Brego. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Brego before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer & Sales Support Executive (Automotive Tech) in Silverstone
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Brego:Your cover letter is your chance to shine! Tell us why you want to work at Brego specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Brego!
How to prepare for a job interview at Brego
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
