Rental Executive - Volkswagen Cars in Poole

Basic & OTE:

£25,500 to £30,800+ per annum

Job type:

Permanent, full time

Are you a bright, energetic, customer-focused individual with a passion for delivering exceptional customer service?

If that sounds like you — keep reading!

We’re looking for a Rental Executive to join our friendly Volkswagen, Rent-a-Car team in Poole.

This is a fantastic opportunity for someone who enjoys working with people and is eager to grow within a company that truly values wellbeing and personal development.

If you\’re ready to take the next step in your career, we’d love to hear from you!

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel Breeze, we believe it’s our people who set us apart and drive our company forward as we continue to grow. If you’d like to be part of our journey, you will receive an excellent benefits package that includes:

• A competitive remuneration package
• A vibrant and professional working environment
• Comprehensive and continuous branded training
• Contributed Company pension scheme
• Cycle to work scheme
• Free physio & chiropractic services
• Enhanced maternity and paternity leave
• Discount on parts and labour at any of our dealerships
• 50% off PURE gym membership
• 50% off campervan hire through Breeze Campers
• 32 days annual leave, including bank holidays
• Extra annual leave, given on length of service (uncapped)

Package:

• Salary: Starting basic of £25,500, with uncapped OTE of £30,800
• Operating Hours: Monday to Friday: 8:30am – 5:00pm, 1 in 2 Saturdays: 8:30am – 3:00pm (March to September only) 5 days per week
• Experience in a rental role is desirable although full training will be given
• Self- motivated, driven individual with the ability to use your own initiative and prioritise multiple tasks
• Exceptional organisational skills
• Brings a positive attitude and thrives in a collaborative, team environment
• Personable approach, with a polite and courteous manner
• Full UK driving licence

Job Description:

• Dealing with the general public and corporate clients on the phone and in person
• Handover on Cars, Vans & Campervans
• Processing payments and ID checks correctly, including pre-authorisation/card details/ credit checks etc
• Create the best rental experience by maximising on sales and service opportunities for every customer
• Opening and closing rental agreements
• Assist delivery and collection of rental vehicles
• To increase the number of local corporate accounts within the designated area, identifying new potential sales opportunities
• Dealing with fines & penalties for all hire vehicle and conducting daily fleet checks and vehicle checks
• Ensures rentable standard is met and any additional damage is documented upon return
• Supporting colleagues across all roles within operations to create a smooth customer experience

Joining Van Mossel Breeze will provide a challenging and rewarding role with plenty of room for self-development, in line with the Van Mossel motto ‘Driven. By you. For you.’

Does this sound like the company for you?

Apply now – we look forward to meeting you!