Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service across various channels and engage with diverse clients.
- Company: Join a vibrant team focused on customer satisfaction and support.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Why this job: Perfect for those who love variety and working with people in a dynamic environment.
- Qualifications: No prior experience needed, just a passion for helping others and being organised.
- Other info: 1-year apprenticeship with Monday to Friday shifts, offering a solid foundation for your career.
The predicted salary is between 800 - 1400 £ per month.
Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you? This role involves providing customer service for businesses and other organisations across face-to-face, telephone, digital and written contact and communications.
Responsibilities:
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Course Information:
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements:
- Working Week: Monday - Friday, Shifts to be confirmed.
- Expected Duration: 1 Year
Apprentice Customer Service Agent in Spennymoor employer: BREEDON GROUP SERVICES LIMITED
Contact Detail:
BREEDON GROUP SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Agent in Spennymoor
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being clear and friendly is key. Try role-playing with a friend to boost your confidence before the big day.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or helped others. This will demonstrate your ability to handle the variety this role offers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Apprentice Customer Service Agent in Spennymoor
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your knack for being organised in your application. We love seeing how you manage tasks and keep things running smoothly, so share examples that showcase your skills!
Emphasise Teamwork: Since this role involves working with others, let us know about your experiences in team settings. We want to see how you collaborate and communicate effectively with your peers.
Tailor Your Application: Take a moment to customise your application for the Apprentice Customer Service Agent role. Use the job description as a guide to align your skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BREEDON GROUP SERVICES LIMITED
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like active listening, empathy, and problem-solving. This will help you demonstrate your knowledge during the interview and show that you're ready to tackle customer queries.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, think of examples from your past experiences where you've successfully managed tasks or projects. Be ready to share how you prioritised your workload and kept everything on track.
✨Practice Common Interview Questions
Prepare for typical customer service interview questions, such as 'How would you handle an unhappy customer?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Demonstrate Your Communication Skills
Since the role involves various forms of communication, be sure to showcase your verbal and written skills. You might want to prepare a brief introduction about yourself and your interest in the role, as well as being clear and concise in your answers.
