Sales & Customer Service Agent - Build Relationships

Sales & Customer Service Agent - Build Relationships

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and support sales for our Building Products division.
  • Company: Join Breedon Group plc, a leader in the aggregates industry.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and learning opportunities.
  • Other info: Be part of a supportive team in a dynamic work environment.
  • Why this job: Make a real difference in customer relationships and grow your skills.
  • Qualifications: Motivated individuals with a passion for customer service.

The predicted salary is between 25000 - 32000 £ per year.

Breedon Group plc in Breedon on the Hill is seeking a motivated Customer Service Agent to join our Special Aggregates team. In this role, you will deliver top-tier customer service and sales support for our Building Products division, responding to enquiries and processing orders efficiently.

We offer a competitive salary, 25 days holiday, employee assistance programmes, and various learning opportunities. Join us to make a real difference in our customer relationships.

Sales & Customer Service Agent - Build Relationships employer: Breedon Group plc

At Breedon Group plc, located in the picturesque Breedon on the Hill, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Sales & Customer Service Agent, you will benefit from a competitive salary, generous holiday allowance, and access to employee assistance programmes, all while being part of a team that values personal growth and development. Join us to not only enhance your career but also to contribute meaningfully to our customer relationships in a company that truly cares about its people.

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Contact Details:

Breedon Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales & Customer Service Agent - Build Relationships

Tip Number 1

Research the company and its products before your interview. Knowing about Breedon Group and their Special Aggregates team will show that you're genuinely interested and ready to build those customer relationships.

Tip Number 2

Practice your communication skills! As a Sales & Customer Service Agent, you'll need to convey information clearly and effectively. Role-play with a friend or use our resources to sharpen your skills.

Tip Number 3

Prepare some questions to ask during your interview. This not only shows your enthusiasm but also helps you understand how you can contribute to the team and improve customer service.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the Breedon Group family.

We think you need these skills to ace Sales & Customer Service Agent - Build Relationships

Customer Service
Sales Support
Order Processing
Communication Skills
Relationship Building
Motivation
Efficiency

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us know why you’re passionate about delivering top-tier customer service. Share any relevant experiences that highlight your ability to build relationships and support customers effectively.

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs in the Building Products division.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Breedon Group plc

Know the Company Inside Out

Before your interview, take some time to research Breedon Group plc. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you can build strong relationships with customers.

Practice Common Interview Questions

Anticipate questions related to sales support and customer service. Think about how you would handle specific scenarios, such as dealing with a difficult customer or processing an order under pressure. Practising these responses will boost your confidence.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company.