Internal Sales Administrator

Internal Sales Administrator

Department: Customer Service and Distribution

Employment Type: Permanent - Full Time

Location: Durham Gate Office, County Durham

Description

Position Overview: We are currently seeking an Internal Sales Administrator based at Durham Gate, Spennymoor. You will be a key member of the sales team focused on the sales of construction material products.

Key Responsibilities

• Deal with inbound enquiries from customers, offering sales admin support to Territory Sales Managers and price/chase/win orders.
• Represent the Breedon brand by providing customers with an excellent and professional service.
• Ensure all phones are answered in a timely manner, and enquiries recorded.
• Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
• Add relevant notes to enquiries detailing any correspondence with the customer.
• Process order acknowledgments when POs received and confirm via notes on Excalibur.
• Administer the Cash Sales Process including the recording of the data for the Purchase Ledger Team.
• Generate weekly reports for the Area Sales Manager, reporting key sales data and any significant enquiries.
• Actively seek and identify opportunities to sell additional products and upsell on the initial enquiry received.
• Work pro-actively to identify new or declining customers, sites and opportunities.
• Cover other departments on occasion, as required.

Skills, Knowledge & Expertise

• Focus on the customer relationship – maintain good customer relations and actively build new ones.
• Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects.
• Peruse personal development of our product range.
• Effective time management, adhering to administrative policies and procedures.
• Attention to detail to ensure sales data produced is accurate.

Job Benefits

• A tailored, competitive salary.
• Company Pension Scheme.
• 25 days annual leave, plus bank holidays on top.
• Share Saver Scheme participation.
• Company Life Assurance Scheme.
• Access to our Employee Assistance Programme for health and wellbeing support.
• Discounts on a wide range of products through our employee benefits platform.
• Broad learning opportunities and career progression pathways.

Diversity Statement

At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.