At a Glance
- Tasks: Join a dynamic team to onboard new customers and manage credit risk.
- Company: A forward-thinking company focused on customer service and risk management.
- Benefits: Enjoy 25 days holiday, pension scheme, and health initiatives.
- Other info: Great opportunities for personal growth and development.
- Why this job: Make a real difference in customer onboarding while protecting the business.
- Qualifications: Understanding of credit control and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
To be part of a team of 3, reporting directly to the new business Team Leader, helping onboard new customers, having a keen eye for detail, protecting the business from credit risk and fraudulent applications.
Key Responsibilities
- Customer onboarding and master data processes
- Recording of all communications
- Making credit decisions
- Application and maintenance of key controls
- Management of departmental email inbox
- Timely and accurate processing of master data changes
- An eye for detail, and an instinct for credit risk
- Addressing and resolving issues with customers through email and telephone
- Provide holiday cover for team members
- Developing excellent customer service for our internal and external customers
- Ensuring the company policy is always followed
- Liaison with commercial business
Skills, Knowledge & Expertise
- Reliability and outstanding performance
- Must understand credit control and risk
- Have a keen eye as accuracy is key
- CICM studier preferred but not essential
Job Benefits
- 25 days holiday per year plus bank holidays
- Contributory Pension Scheme
- Free on-site Parking
- Holiday Buy Scheme
- Volunteer Scheme
- Share Save Scheme
- Life Assurance
- Enhanced Maternity, Adoption & Paternity Scheme
- Health & Wellbeing Initiatives
- Discount Scheme
Credit Control - New Business Specialist employer: Breedon Group plc
As a Credit Control - New Business Specialist, you will thrive in a supportive team environment that values attention to detail and proactive problem-solving. Our company offers a comprehensive benefits package, including generous holiday allowances, a contributory pension scheme, and health and wellbeing initiatives, all designed to foster employee growth and satisfaction. Located in a vibrant area, we pride ourselves on our commitment to excellent customer service and a culture that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control - New Business Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the credit control field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit risk and control. Be ready to discuss how your keen eye for detail can help protect the business from fraudulent applications. Show them you mean business!
✨Tip Number 3
When you get an interview, don’t just talk about your skills—show them! Bring examples of how you've successfully managed customer onboarding or resolved issues in the past. It’s all about demonstrating your reliability and outstanding performance.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your attention to detail right from the start.
We think you need these skills to ace Credit Control - New Business Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and customer onboarding. We want to see how your skills align with the role, so don’t be shy about showcasing your keen eye for detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit risk management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since you'll be addressing issues with customers through email and phone, make sure to highlight your communication skills in your application. We value clear and effective communication, so let us know how you excel in this area!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Breedon Group plc
✨Know Your Credit Control Basics
Make sure you brush up on your credit control knowledge before the interview. Understand the key principles of credit risk and how they apply to customer onboarding. This will show that you’re not just interested in the role, but that you also have a solid foundation in the subject matter.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s spotting errors in data or ensuring compliance with company policies, having specific examples ready will help you stand out.
✨Practice Your Communication Skills
As you'll be addressing and resolving issues with customers via email and phone, practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios with a friend to build your confidence and ensure you can handle customer interactions smoothly.
✨Familiarise Yourself with Company Policies
Before the interview, take some time to research the company’s policies and values. Understanding their approach to credit risk and customer service will allow you to align your answers with their expectations, showing that you’re a great fit for the team.
