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For Companies At a Glance
- Tasks: Support customers with orders and queries in a dynamic environment.
- Company: Join Breedon, the largest independent construction materials group in the UK.
- Benefits: Earn while you learn, competitive salary, and full funding for qualifications.
- Why this job: Enjoy a variety of tasks and make customers happy every day.
- Qualifications: GCSE maths and English at grade 4 or above; positive attitude required.
- Other info: Join a supportive team with excellent career progression opportunities.
The predicted salary is between 21258 - 23317 £ per year.
Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you? If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 in customer service with industry experience at the largest independent construction materials group in the UK. Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between.
Interested in...?
- Being paid to gain qualifications; earn as you learn, without having to ‘work the time back’
- Achieving a L2 in Customer Service
- Full company funding of any fees for qualifications and training
- No need to buy your own kit or any work equipment; it’s all on us
- No shifts, no nights, no weekends; a 40-hour week, with Monday-to-Friday daytime hours
- A competitive salary significantly higher than the national minimum wage for apprentices
- Support from a community of apprentices; a collaborative and comprehensive induction
- A huge variety of potential career progression pathways at a stable, thriving business
As an Apprentice Customer Service Agent, you’ll support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies. You will be dealing with customer orders on the phone, dealing proactively with any queries and complaints and keeping customers up to date with progress. Making our customers happy by being proactive and innovative is crucial to this role. If you’re one who enjoys doing the same thing every day, maybe this role isn’t for you. You won’t be spending every day doing boring, repetitive jobs! If you love getting stuck in and putting a smile on our customers' faces, then now we’re talking!
Do you offer...?
- Must have GCSE maths and English with a minimum grade 4
- An organised person, who loves variety.
- A positive attitude.
In joining us, you won’t be thrown in the deep end or treated like just a number; you’ll work in a close-knit team, with someone always on hand to offer help.
Additional benefits for this role include:
- £21,257.60 - £23,316.80 per year
- Pension
- 25 days annual leave, plus bank holidays on top
- Share Saver Scheme
- Life Assurance
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
- Broad learning opportunities and career progression pathways.
Interested? Consider applying through the Breedon Group plc Careers site.
Apprentice Customer Service Agent in Buxton employer: Breedon Group Plc
Contact Detail:
Breedon Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Agent in Buxton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Breedon. Understand their values, what they do, and how they support their apprentices. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common customer service scenarios and how you'd handle them. This will boost your confidence and help you articulate your thoughts clearly during the real deal.
✨Tip Number 3
Show off your personality! When you're in the interview, let your enthusiasm shine through. Talk about your love for variety and how you enjoy making customers happy. Remember, they want someone who fits into their team culture!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Customer Service Agent in Buxton
Some tips for your application 🫡
Show Your Organised Side: Since being organised is key for this role, make sure to highlight any experiences or skills that showcase your organisational abilities. Whether it's managing a project at school or keeping your schedule in check, let us see how you can bring that to the table!
Keep It Personal: We love a personal touch! When writing your application, don’t just stick to the basics. Share a bit about yourself, your interests, and why you’re excited about this role. We want to know what makes you tick and how you can contribute to our team.
Be Proactive in Your Approach: This role is all about making customers happy, so show us your proactive side! Mention any past experiences where you’ve gone above and beyond to solve a problem or help someone out. It’ll give us a glimpse of how you might handle customer queries with a smile.
Apply Through Our Website: Don’t forget to apply through the Breedon Group plc Careers site! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Breedon Group Plc
✨Know Your Stuff
Before the interview, make sure you understand what the role of an Apprentice Customer Service Agent entails. Familiarise yourself with Breedon’s services and values. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Show Off Your Organisational Skills
Since being organised is key for this role, prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it’s managing a project at school or coordinating an event, be ready to share how you kept everything on track.
✨Be Proactive and Positive
The job requires a proactive attitude, so think of times when you've gone above and beyond to help someone. Share these stories during your interview to illustrate your positive approach to customer service and problem-solving.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or potential career progression. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
