At a Glance
- Tasks: Coordinate delivery of asphalt and aggregate products while engaging with customers.
- Company: Join the largest independent construction materials business in the UK and Ireland.
- Benefits: Enjoy a competitive salary, 25 days leave, and great discounts on high street brands.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Build relationships and make a real difference in customer service.
- Qualifications: Customer service experience and attention to detail are key.
The predicted salary is between 30000 - 40000 £ per year.
Department: Customer Service and Distribution
Location: Breedon Head Office, Pinnacle House, Breedon on the Hill, Derbyshire
Description
Love customer service and working with people but looking for something a bit different? Based in an office environment, you’ll work with our customers and commercials teams via telephone and email to coordinate delivery of our asphalt and aggregate products. Working for the largest independent construction materials business in the UK and Ireland, you won’t be restricted by lots of red tape; you will have the opportunity to engage with your customers, truly getting to know them.
Key Responsibilities
- Respond to enquiries and work in an organised fashion.
- Work within a team in a fast-paced environment.
- Responsible for the planning of our asphalt plants, ensuring supply from our most cost-effective plant.
- Schedule and monitor customers’ orders.
- Meet customers’ requirements while keeping them informed and maximising commercial opportunities.
- Ensure effective communication between both internal and external stakeholders up to delivery on the customers' doorstep.
Skills, Knowledge & Expertise
- Customer service experience.
- Good attention to detail.
- Efficient multi-tasker.
- Experienced with or knowledge of Asphalt and Aggregates products.
At Breedon, we pride ourselves on our excellent customer service; in making a material difference to our customers. Our customers love the fact that we pick up the phone, understand what they need and consistently deliver. You’ll be an ideal fit for this position if you enjoy building relationships and have a great sense of humour.
Job Benefits
- A tailored, competitive salary.
- Pension.
- 25 days annual leave, plus bank holidays on top.
- Share Saver Scheme.
- Life Assurance.
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands.
- Broad learning opportunities and career progression pathways.
On occasion you may need to be flexible in the hours you work and the role will involve occasional Saturdays, early mornings and night work (up to midnight). We understand that building a successful career is incredibly important and that will vary depending on your individual circumstances; however if you’re looking for an opportunity that may lead to a permanent position we will aim to work with you to deliver this.
Asphalt Planner – Customer‑Focused Scheduling employer: Breedon Group plc
At Breedon, we are committed to fostering a vibrant work culture that prioritises customer service and employee development. Located in the picturesque Derbyshire countryside, our Head Office offers a supportive environment where you can thrive professionally while enjoying a competitive salary, generous leave, and extensive career progression opportunities. Join us to make a meaningful impact in the construction materials industry, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Asphalt Planner – Customer‑Focused Scheduling
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Asphalt Planner role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers and internal teams, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your customer service experience! When you get the chance to chat with recruiters or during interviews, share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Breedon team and making a difference.
We think you need these skills to ace Asphalt Planner – Customer‑Focused Scheduling
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that same energy to our team!
Be Organised and Detail-Oriented:As an Asphalt Planner, organisation is key! Share examples of how you've managed multiple tasks or projects efficiently. We love seeing candidates who can juggle responsibilities while keeping everything on track.
Communicate Clearly:Effective communication is crucial for this role. In your application, demonstrate your ability to convey information clearly and concisely. Whether it's through writing or speaking, we want to know you can keep everyone in the loop!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Breedon Group plc
✨Know Your Asphalt
Familiarise yourself with asphalt and aggregate products before the interview. Understanding the basics will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Highlight how you built relationships and resolved issues, as this is key for the Asphalt Planner position.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure timely delivery of services.
✨Communicate Effectively
Practice clear and concise communication. Since the role involves liaising with various stakeholders, demonstrate your ability to convey information effectively during the interview.
