Territory Sales Manager

Breedon is a leading vertically integrated construction materials group in Great Britain and Ireland. We produce Cement, Aggregates, Asphalt, Ready-Mixed Concrete, Welsh Slate and Specialist Concrete and Clay Products and offer a range of Contracting Services.

The primary responsibility of the Territory Sales Manager is to deliver the dynamic sales strategy and plan which delivers improved market access, revenue and EBIT in line with GB Materials’ strategic objectives. To enable this, identify and build new customer relationships, and manage existing, regularly review performance to ensure customer expectations are met. This role leads customer account development and management within a defined territory, including new and existing accounts. The role is supported by Sales Coordinator.

Key Responsibilities

• Responsible for the day-to-day management of a Sales Coordinator within your defined Territory.
• Use market insight (Barbour ABI etc.) to understand local industry developments, market trends and customer needs.
• Stay abreast of and respond to competitor market positioning ensuring that Breedon are at the forefront of customer decision making.
• Proactively develop campaigns which enable acquisition of new accounts & build a pipeline of opportunities which grow the sales and EBIT of the area you support, identify & generate leads, target & acquire new accounts, revive dormant accounts, optimise live accounts.
• Build customer account plans which optimise sales and profitability whilst ensuring time is utilised efficiently.
• Effectively onboard new customers.
• Effectively manage the transition of customer sales enquiries to Internals Sales Representatives providing accurate information to enable it; coordinate with colleagues servicing the same account to ensure consistent service and information provision.
• Lead account reviews with customers to effectively maintain and build existing relationships, proactively review customer NPS feedback and identify areas of opportunity for improvement.
• Working with the Business Administration, Distribution and Transport Team, support resolution of issues ensuring customers’ expectations are met and relationships maintained.
• Effectively communicate price changes, the rationale and impact.
• Forecast and track performance against agreed expectations.
• Provide insight and updates on performance within your territory.
• Regularly review progress against major accountabilities with a quarterly formal review.

Line Management and Leadership

• Provide leadership to the team ensuring that goals and expectations are understood, and ensure the team are competent to carry out their role.
• Carry out Performance Development Reviews with the team setting company objectives, identify training needs, and coach & develop them to ensure they can confidently deliver in their role.
• Support the continuous development of the team by organising training and workshops related to customer service tools and processes.
• Motivate the team to maximise operational performance and foster good working relationships between internal departments.
• Develop succession management plan ensuring talent pool is fit for the future.
• Manage under performance and misconduct following company policy.
• Recruit and manage vacancies and induction.
• Manage employee attendance, plan holidays and undertake cover arrangements within the team.

Skills, Knowledge and Expertise

• Experience operating in a proactive sales, lead generation and account management role.
• A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and processes and assumes responsibility for your own performance.
• You like a challenge and feel confident building relationships with customers and colleagues alike.
• You’ll enjoy travelling and understanding the differences between sites, locations, products, and history to use this insight to support delivery of our strategic objectives.
• You’ll enjoy managing competing priorities and a dynamic work environment.
• You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers.
• You have a natural curiosity in others and like to continuously learn about our products and services.
• Highly effective communicator and facilitator, able to collaborate across teams and levels.
• Ability to develop strong and lasting customer relationships & value-added solutions.
• Strong organisational and multitasking skills.
• Proficient in MS Office (Word, Excel and Powerpoint).
• Experience with CRM software.
• Strong verbal and written communication.

Benefits

• A tailored, competitive salary.
• Company Pension Scheme.
• 33 days annual leave inclusive of bank holidays.
• Share Saver Scheme.
• Company Life Assurance Scheme.
• Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands.
• Broad learning opportunities and career progression pathways.

Diversity Statement

At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

How to Apply

If you’re passionate about joining our Surfacing team and making a significant impact, we want to hear from you. Join us at Breedon Group, where your work contributes to building the foundations for our communities. Apply today to start your career with us!