About Breedon Group:
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Position Overview:
Due to an internal promotion, we are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our operations team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.
Key Responsibilities
* Proactively follow up new leads and referrals generated from the Territory Sales Manager
* Lead customer conversations which enable discussions into future opportunities
* Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline
* Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution
* Develop accurate pricing and quotations for customers and capture within Breedon’s systems
* Proactively maintain product knowledge expertise ensuring you understand Breedon’s products and can recommend the best solutions to customers actively upselling and cross selling where appropriate
* Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system
* Manage customer credit limits, proactively anticipating and communicating to enable smooth flow
* Adopt the Breedon way of working and ensure process adherence and compliance to SOP’s
* Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business
* Regularly review KPIs to ensure achievement of plan objectives and targets (budgets).
* Provide updates on performance
* Provide input which informs local Marketing initiatives.
Skills, Knowledge & Expertise
Essential
* Experience operating in a proactive sales, lead generation and
Sales Coordinator in Inverurie employer: BREEDON GROUP LIMITED
Breedon Group is an exceptional employer that prioritises safety, sustainability, and innovation within the construction materials industry. As a Surfacing Chargehand in the stunning Highlands, you will benefit from a competitive salary, generous annual leave, and a supportive work culture that encourages personal growth and career progression. Join a team that values excellence and offers unique opportunities to make a positive impact while working in a dynamic outdoor environment.
