At a Glance
- Tasks: Support the Planning Department with customer service and administrative tasks.
- Company: Join a dedicated team in a vibrant planning department.
- Benefits: Competitive salary, permanent position, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a difference in your community by assisting with planning services.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28598 - 30024 £ per year.
Location: Brecon
Salary: GRADE 10 £28,598 - £30,024
Vacancy Type: Permanent
Hours: 37 hours per week
Closing Date: 11 August 2026
Interview Date: 18 August 2026
Job Purpose: To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function.
Main Responsibilities:
- To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR).
- To register planning applications and other types of planning applications and enquiries onto the planning database.
- To send out planning decision notices.
- To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales.
- Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence.
- Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies.
- Take planning application payments by phone and in person.
Planning Services Support Advisor employer: Brecon Beacons National Park Authority
Join the Bannau Brycheiniog National Park team as a Planning Services Support Advisor, where you will be part of a supportive and collaborative work culture dedicated to serving the community. With a focus on employee growth and development, we offer opportunities for training and advancement while ensuring a healthy work-life balance in the beautiful surroundings of Brecon. Enjoy competitive salaries and the chance to make a meaningful impact in planning services within a stunning national park environment.
Contact Details:
Brecon Beacons National Park Authority Recruitment Team