Planning Services Support Advisor

Planning Services Support Advisor

Full-Time 28598 - 30024 £ / year (est.) No working from home possible
Brecon Beacons National Park Authority

At a Glance

  • Tasks: Support the Planning Department with customer service and administrative tasks.
  • Company: Join a dedicated team in a vibrant planning department.
  • Benefits: Competitive salary, permanent position, and a supportive work environment.
  • Other info: Enjoy a dynamic role with opportunities for personal growth.
  • Why this job: Make a difference in your community by assisting with planning services.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 28598 - 30024 £ per year.

Location: Brecon

Salary: GRADE 10 £28,598 - £30,024

Vacancy Type: Permanent

Hours: 37 hours per week

Closing Date: 11 August 2026

Interview Date: 18 August 2026

Job Purpose: To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function.

Main Responsibilities:

  • To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR).
  • To register planning applications and other types of planning applications and enquiries onto the planning database.
  • To send out planning decision notices.
  • To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales.
  • Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence.
  • Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies.
  • Take planning application payments by phone and in person.

Planning Services Support Advisor employer: Brecon Beacons National Park Authority

Join the Bannau Brycheiniog National Park team as a Planning Services Support Advisor, where you will be part of a supportive and collaborative work culture dedicated to serving the community. With a focus on employee growth and development, we offer opportunities for training and advancement while ensuring a healthy work-life balance in the beautiful surroundings of Brecon. Enjoy competitive salaries and the chance to make a meaningful impact in planning services within a stunning national park environment.

Brecon Beacons National Park Authority

Contact Details:

Brecon Beacons National Park Authority Recruitment Team

We think you need these skills to ace Planning Services Support Advisor

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Team Collaboration
Customer Service