Partner Account Manager in Horsham

This role is not a direct sales position but a strategic partnership management role focused on driving partner success and revenue growth.

Key Duties & Responsibilities

• This isn't a direct sales role, and it isn't passive account management. You will spend your time motivating external sales channels, identifying why trials aren't converting, and jumping on video calls to give partners the commercial confidence they need to pitch the Breathe platform.
• Driving Partner Activity: Building a structured, proactive contact programme. You’re not just "checking in"; you’re reaching out with a plan to help them scale.
• Analysing the Numbers: Using partner performance data and trial conversion rates to decide exactly where to spend your time for the highest return.
• Hitting Commercial Targets: Taking ownership of your territory to hit monthly KPIs across new trial volumes and partner activation rates.
• Running High-Impact Training: Delivering sharp, engaging platform demonstrations that teach partners how to successfully position and sell Breathe to their clients.
• Protecting Revenue: Spotting the early warning signs of partner drop-offs and stepping in early to minimise churn.
• Ensuring Compliance: Maintaining awareness of and being compliant with information security protocols in relation to your job role and handling of any data.

Key Competencies & Behaviours

• You Start with People: You are a natural relationship-builder who takes the time to listen and understand what makes your partners tick, acting with genuine care to support their growth.
• You Own It, Together: When a partner account drops off or a process gets messy, you don’t look for blame. You take accountability, collaborate with the team, and focus on the fix.
• You believe that Clear Is Kind: You communicate honestly and with care, you don’t fold at difficult conversations, and you know how to challenge partners constructively, deliver feedback clearly, and get them excited about the platform.
• You have a commercial engine: You are genuinely motivated by targets, numbers, and driving activity.
• You are data-led, not data-scared: You don’t need to be a data scientist, but you do need to look at conversion metrics and spot the commercial story behind them.
• You actually care about the product: You can’t inspire partners if you don’t believe in what you’re selling. You need to know Breathe inside out.

Benefits

• £34,000-£36,000 + commission
• Flexible working – 50% office based & core hours are 10am to 3.30pm
• 25 days holiday plus one extra after 3 years, plus your birthday off
• UK Bank holidays, Christmas Eve and New Years Eve afternoons off
• Dog-friendly office
• Private medical insurance (PMI) – enhanced mental health, dental and optical coverage via AXA
• Employee Assistance Programme – support when you need it
• Life Insurance – 2 x salary & matched pension (5%) – because the future matters
• 2 x volunteer days per year – give back to causes that matter to you
• Access to Mintago – exclusive financial wellbeing through discounts and expert advice
• Retail discount scheme – perks and savings just for being part of our team

Breathe is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role.