At a Glance
- Tasks: Drive partner success through relationship management and data-driven strategies.
- Company: Fast-growing SaaS company revolutionising partner business.
- Benefits: Competitive salary, flexible working, 25 days holiday, and dog-friendly office.
- Other info: Join an award-winning culture with excellent career development opportunities.
- Why this job: Make a real impact while helping partners thrive and grow.
- Qualifications: Strong interpersonal skills and a passion for driving business growth.
The predicted salary is between 40000 - 60000 £ per year.
We’re a fast-growing SaaS company on a mission to revolutionise the way our partners do business! Our Partner Team is at the heart of that mission, helping our partners scale their success while driving our own growth. If you're a relationship-builder, a strategic thinker, and love seeing businesses thrive, this is the role for you!
Our Values: What We Live By
- People First: Every decision we make is about our people. We ARE the people-first company.
- Be Better Tomorrow: Every day, we challenge ourselves to learn, grow, and improve—individually and as a team.
- Strive with Impact: Every action we take makes a difference—to our employees, our customers, and our business.
- Seek Out Efficiency: We scale smart. We innovate. We find ways to work better, not harder.
Why This Role Is SO Important:
As a Partner Account Manager, you are responsible for driving new business acquisition, upsell and reducing downsell and churn through high-energy, relationship-led management backed by real-time performance data. Your goal is to help partners bring on as many clients as possible while retaining the clients they have already brought on by using data to identify and motivate their most productive sales channels. You won't just be managing accounts—you’ll be driving real business impact, forming long-term relationships, and helping partners unlock new opportunities.
Key Duties & Responsibilities
- Relationship Management: Maintain a regular and structured programme of contact to drive consistent business growth.
- Performance Analysis: Use partner performance data and trial conversion rates to prioritise outreach and coaching efforts.
- Sales Execution: Achieve set targets for new trials and new customer acquisitions through proactive, data-informed account management.
- Partner Enablement: Deliver online demonstrations and training to upskill partners and their clients on how to effectively promote the Breathe platform.
- Account Health: Use engagement data to proactively identify dissatisfaction and resolve issues to minimise account downsell and churn.
Key Competencies & Behaviours
- Interpersonal Excellence: A true “people person” with the ability to adapt to different personalities and situations.
- Commercial Drive: Driven to generate new business, hit monthly targets, and drive partner activity.
- Action-Oriented Analysis: Uses lead data and performance metrics to make informed decisions on where to invest time for maximum ROI.
- Active Listening: Ability to hear partner requirements and translate them into growth opportunities.
- Team Synergy: An active team player who goes above and beyond to support department goals and colleague success.
- Product Passion: Demonstrates a committed, professional, and positive attitude towards the product and customer experience.
Why You’ll Love it Here:
- Full time is 37.5 hours a week
- £34,000-£36,000 + commission
- 25 days holiday (+ 1 extra after 3 years!) PLUS Your Birthday off!
- UK Bank holidays + Christmas Eve and New Years Eve afternoons off!
- Dog friendly office – because furry co-workers make everything better!
- Private medical insurance (PMI) - with enhanced mental health, dental & optical coverage via AXA
- Employee Assistance Programme – Support when you need it
- Life Insurance – 2 x salary & Matched pension (5%) – because the future matters
- Flexible working – 50% office based & core hours are 10am to 3.30pm
- 2 x volunteer days per year – give back to causes that matter to you
- Retail discount scheme – perks and savings just for being part of our team!
The Hiring Process: Let’s Make it Personal!
- Screening Call: Virtual via Google Meet with one of our People Team to have a friendly chat, learn more about your experience, what excites you about the role, and how you align with our people-first culture.
- Competency Interview: Online You’ll meet the hiring manager and we’ll dive into your skills, ambitions, and how you’d impact. This is also your chance to ask us anything about the role and company!
- Final stage Interview: (In person with short presentation) You’ll meet the hiring manager and our Partnerships Lead, and give us a 10-15 min presentation (we’re working on the brief!) A chance to come and see our offices and get a feel for our culture.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Breathe is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
Partner Account Manager - 12 month FTC in Horsham employer: Breathe
Breathe is an exceptional employer located in the vibrant town of Horsham, offering a people-first culture that prioritises employee well-being and growth. With a commitment to innovation and efficiency, employees enjoy flexible working arrangements, generous holiday allowances, and comprehensive benefits including private medical insurance and life insurance. The company fosters a collaborative environment where team members are encouraged to develop their skills and make a meaningful impact, making it an ideal place for those seeking a rewarding career in the SaaS industry.
