Job Description
We are looking for an energetic and outgoing personality within the right candidate to work in a fun and forward thinking organisation as a Service Scheduler. Working with the existing team at our service excellence office you will be part of a like minded team delivering customers expectations and more.
Responsibilities
- Answer phones and emails, schedule and confirm appointments, and input customer data into company systems on behalf of engineers and clients.
- Organise workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments.
- Manage department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
- Complete requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
- Maintain customer confidence and protect operations by keeping information confidential.
- Keep equipment operational by following manufacturer instructions and established procedures.
- Provide historical reference by utilising filing and retrieval systems.
- Contribute to team effort by accomplishing related results as needed.
Qualifications and Skills
- Travel logistics
- Typing
- Exemplary Communication Skills
- Problem Solving and Quick Thinking
- Microsoft Office skills
Salary & Benefits
This role carries a basic salary of between 20k and 25k per annum which is negotiable on your experience. A working environment that is conducive to the current climate and offers a flexible approach. There is also a great career path within the company, with year on year growth. The company values its employees and works with them to develop their skills with many going on to bigger or diverse roles.
