At a Glance
- Tasks: Merchandise displays, assist customers, and process sales in a vibrant retail environment.
- Company: Join a dynamic team in Truro, Cornwall, focused on customer satisfaction.
- Benefits: Earn £12.71 per hour, enjoy flexible hours, and gain valuable retail experience.
- Other info: Work in a fun, collaborative atmosphere with opportunities for growth.
- Why this job: Perfect for those who love fashion and want to make customers smile every day.
- Qualifications: Craft or dressmaking experience and strong communication skills are essential.
Salary £12.71 per hour (21+) / National Minimum Wage
Location: Truro, Cornwall
Vacancy listed: 27/07/2026
Tasks & Responsibilities:
- Merchandising & maintaining display stands and shelves
- Handling cash & processing sales through EPOS
- Promote positive customer experience, welcoming, assisting and handling enquiries from customers
- Processing deliveries, maintaining stock control measures and replenishing stock
- Liaising across all departments, providing continuity for customers
Essential Skills, Capabilities & Knowledge:
- Have craft / dressmaking experience, able to follow patterns and advise on requirements
- Confident communicator with strong customer facing skills, attentive and able to interpret customer needs to advise on products
- Desire to delight and exceed customer expectations
- Comfortable handling cash and using electronic point of sale
- Confident handling numbers and measurements, good basic maths skills
- A team player, able to collaborate with colleagues to deliver shared goals
- Capable of standing for extended periods and cover retail area over two floors
- Capable of lifting and manipulating rolls and bolts of fabric, along with sewing machines and deliveries
- Manual handling training
- Fire Safety training
Notes: 9.00am to 5.30pm, minimum 4 days per week including Saturday
Retail Assistant in Truro employer: Breath HR
Breath HR in Chadwell St. Mary is an excellent employer that prioritises a supportive and nurturing work environment for its staff. With flexible hours tailored for parents, grandparents, and students, the company fosters a culture of growth and development, offering comprehensive training to ensure all employees feel confident in their roles. Join us to make a meaningful impact on young children's lives while enjoying the unique advantages of working in a community-focused nursery.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Truro
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Breath HR, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Breath HR!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Breath HR, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Breath HR and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Breath HR that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Breath HR
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
