At a Glance
- Tasks: Lead admin operations, ensuring compliance and high-quality care delivery.
- Company: Bedfordshire Supported Housing Ltd, dedicated to providing excellent support services.
- Benefits: Competitive salary, flexible working, pension scheme, and 28 days annual leave.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team making a real difference in people's lives.
- Qualifications: Strong organisational skills and experience in administrative roles.
The predicted salary is between 33150 - 33150 £ per year.
Vacancy at Bedfordshire Supported Housing Ltd, 231 Bedford Rd, Bedford MK42 8DA
Location: Bedford
Salary: £33,150
Hours: 37.5 hours
About the Role
We are seeking a highly organised, proactive, and systems‑driven Senior Admin Lead to join our Central Hub senior management team. This role plays a critical part in ensuring our service remains compliant, audit‑ready, and consistently delivered. The postholder will lead through strong processes, clear communication, and evidence‑based oversight, supporting high‑quality care delivery across the organisation.
Role Purpose
The Senior Admin Lead sits within the hub’s senior management structure, reporting to the Registered Manager, and holds delegated authority over Central Hub operations, standards, and coordination. The postholder has shared accountability for keeping the service compliant, audit-ready, and consistently delivered, leading through strong systems, clear communication, and evidence‑based oversight.
Key Responsibilities
- Hold delegated authority from the Registered Manager over Central Hub operations, with admin functional oversight of the Rota Coordinator and Care and Compliance Coordinator(s); escalated corrective action and track resolution where gaps arise.
- Own the systems, procedures, and action log that keep the hub organised, compliant, and audit‑ready, providing regular updates to the Registered Manager on risks and progress.
- Monitor performance dashboards across key service indicators, identify patterns, and elevate concerns to the Registered Manager.
- Coordinate every new start of care from referral to first visit, ensuring funding, rotas, documentation, and the service user’s home folder are all in place before care begins.
- Maintain regulatory trackers, coordinate audits, and keep evidence packs and governance records current and deadline‑ready.
- Support the Registered Manager with concerns and complaints, policy administration, and sign‑off tracking, upholding confidentiality and compliance with data protection and health and safety requirements.
- Manage annual leave planning within delegated authority, maintaining a live planner and ensuring rota cover and service continuity.
- Coordinate staff onboarding, maintain workforce trackers for training, supervision, appraisals, and key expiry dates, and ensure records are accurately evidenced and uploaded to BreatheHR.
- Own the training matrix, coordinate all internal and external training bookings across BSH, and manage the Skills for Care National Minimum Data Set.
- Act as first point of contact for BSH, managing all incoming calls and communications and ensuring every enquiry is logged, directed, and followed through professionally.
- Support service growth by managing the referral‑to‑start pipeline, maintaining contact logs, and contributing to marketing materials and outreach that attract new referrals.
- Oversee payroll and invoicing through Access People Planner, submitting invoices via Local Authority and NHS portals and maintaining a full audit trail of submissions and corrections.
- Keep the office inspection‑ready, monitor PPE stock, and maintain accurate asset, filing, and version control records so information is reliable and easily accessible.
About You
Provides clear direction, uses delegated authority confidently, and ensures follow‑through. Maintains audit‑ready records, meets regulatory standards, and escalates risks early. Keeps processes tight, information accurate, and workflows efficient.
Flexible working arrangement to suit you
Pension Scheme
28 days of annual leave
Senior Admin Lead employer: Breath HR
Bedfordshire Supported Housing Ltd is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for the Senior Admin Lead role. With a focus on employee growth and development, we offer flexible working arrangements, a comprehensive pension scheme, and 28 days of annual leave, ensuring our team members feel valued and empowered to contribute to high-quality care delivery. Located in Bedford, our organisation is committed to maintaining compliance and excellence, providing a meaningful and rewarding environment for those passionate about making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Admin Lead
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your skills. Practise common interview questions and have examples ready that showcase your experience in admin and compliance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to navigate!
We think you need these skills to ace Senior Admin Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Admin Lead role. Highlight your organisational skills, proactive approach, and any experience with compliance and audit processes.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've led teams or managed systems in previous roles, and don’t forget to show your passion for delivering high-quality care.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Breath HR
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Admin Lead role. Familiarise yourself with the key responsibilities and how they align with the organisation's goals. This will help you articulate how your skills and experiences make you the perfect fit.
✨Prepare Evidence-Based Examples
Since this role requires strong processes and evidence-based oversight, come prepared with specific examples from your past work. Think about times when you ensured compliance, managed audits, or improved systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Senior Admin Lead, clear communication is key. During the interview, demonstrate your ability to communicate effectively by being concise and articulate in your answers. You might even want to ask clarifying questions to show your engagement and understanding.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the current challenges the Central Hub faces or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
