At a Glance
- Tasks: Support clients and guide them through our onboarding process with a positive attitude.
- Company: Join Bell Lamb & Joynson, a fast-growing law firm with a rich history since 1821.
- Benefits: Competitive salary, career development opportunities, and discounted legal services for your loved ones.
- Other info: Dynamic team culture with opportunities to progress into paralegal and trainee solicitor roles.
- Why this job: Make a real difference in clients' lives while growing your career in a supportive environment.
- Qualifications: Strong customer service skills and a passion for client care; legal knowledge is a plus.
The predicted salary is between 23132 - 23132 € per year.
We are recruiting for an ambitious individual to join a new branch of the New Business team, supporting our Criminal, Family and Private Client teams as the first point of contact for potential clients enquiring about our services. This full-time Client Relationship Executive role requires someone with a strong background in customer-facing positions and a passion for delivering excellent client care. We as a firm are naturally agile and we are happy to recruit into either the Liverpool or Runcorn office. The nature of the role dictates that this is office-based.
Bell Lamb & Joynson have been at our client's side since 1821, helping thousands of people find clear, practical legal solutions. We are one of the fastest growing traditional high street law firms across Merseyside, North Cheshire, and the surrounding areas. Service is key to our success so client-focused individuals would enjoy working within this growing team.
Key Responsibilities:- Following up using our client relationship software
- Guiding and supporting our clients through our onboarding process
- Allocating clients to our solicitors and ensuring a high level of attention to detail
- Providing a great experience for your clients, colleagues and ambassadors
- Excellent customer service and communication skills in person, by email and by phone
- High IT competency with relevant experience in Microsoft Office and software as a service cloud application
- Ability to work alone and as part of a team and contribute positively to team targets
- Knowledge of legal processes would be advantageous, but full training will be provided
- Ambition to progress. We strongly believe in the development and training of colleagues
- Salary up to £23,132 per annum (National Minimum Wage)
- Career development – several team members have moved into paralegal and trainee solicitor roles, we love helping great talent grow
- 20 days holiday + Bank Holidays per year
- Discounted legal services for colleagues, friends and family
Client Relationship Executive - Runcorn Based employer: Breath HR
Bell Lamb & Joynson is an exceptional employer, offering a supportive and dynamic work environment in Runcorn, where client care is at the heart of our operations. With a strong commitment to employee development, we provide ample opportunities for career progression, including pathways to paralegal and trainee solicitor roles. Our culture fosters teamwork and positivity, ensuring that every team member feels valued while enjoying benefits such as discounted legal services and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Executive - Runcorn Based
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Client Relationship Executive role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to client care. Think of examples from your past roles that showcase your customer service skills and positive attitude. We want to see that passion shine through!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role at Bell Lamb & Joynson.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Client Relationship Executive - Runcorn Based
Some tips for your application 🫡
Show Your Passion for Client Care:When writing your application, make sure to highlight your passion for delivering excellent client care. We want to see how you’ve gone above and beyond in previous roles to support clients and create positive experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Client Relationship Executive role. We love seeing candidates who take this extra step.
Highlight Your IT Skills:Since the role requires high IT competency, be sure to mention your experience with Microsoft Office and any relevant software. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Breath HR
✨Know the Company Inside Out
Before your interview, take some time to research Bell Lamb & Joynson. Understand their history, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about client care, be prepared to share specific examples of how you've excelled in customer-facing positions. Think of situations where you went above and beyond for a client, as this will demonstrate your passion for delivering excellent service.
✨Familiarise Yourself with Legal Processes
While full training will be provided, having a basic understanding of legal processes can set you apart from other candidates. Brush up on common legal terms and procedures relevant to criminal, family, and private client law to show your commitment to the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, career progression opportunities, or how they measure success in client relationships. This shows you're engaged and serious about your future with the firm.
