At a Glance
- Tasks: Support clients in legal processes and ensure a smooth onboarding experience.
- Company: Join a fast-growing law firm with a rich history since 1821.
- Benefits: Competitive salary, career development, 20 days holiday, and discounted legal services.
- Other info: Dynamic team environment with opportunities for progression into paralegal roles.
- Why this job: Make a real difference in clients' lives while growing your career in law.
- Qualifications: Strong customer service skills and a positive attitude; legal knowledge is a plus.
The predicted salary is between 23132 - 23132 £ per year.
We are recruiting for an ambitious individual to join a new branch of the New Business team, supporting our Criminal, Family and Private Client teams as the first point of contact for potential clients enquiring about our services. This full-time Client Relationship Executive role requires someone with a strong background in customer-facing positions and a passion for delivering excellent client care. We are happy to recruit into either the Liverpool or Runcorn office. The nature of the role dictates that this is office-based.
Bell Lamb & Joynson have been at our client's side since 1821, helping thousands of people find clear, practical legal solutions. We are one of the fastest growing traditional high street law firms across Merseyside, North Cheshire, and the surrounding areas. Service is key to our success so client-focused individuals would enjoy working within this growing team.
Key Responsibilities- Following up using our client relationship software
- Guiding and supporting our clients through our onboarding process
- Allocating clients to our solicitors and ensuring a high level of attention to detail
- Providing a great experience for your clients, colleagues and ambassadors
The role requires the following:
- Excellent customer service and communication skills in person, by email and by phone.
- High IT competency with relevant experience in Microsoft Office and software as a service cloud application.
- Ability to work alone and as part of a team and contribute positively to team targets.
- Knowledge of legal processes would be advantageous, but full training will be provided.
- Ambition to progress. We strongly believe in the development and training of colleagues.
- Salary up to £23,132 per annum (National Minimum Wage).
- Career development - Several team members have moved into paralegal and trainee solicitor roles, we love helping great talent grow!
- 20 days holiday + Bank Holidays per year.
- Discounted legal services for colleagues, friends and family.
Client Relationship Exec (Crime/Family/Private Client) in Runcorn employer: Breath HR
Breath HR in Chadwell St. Mary is an excellent employer that prioritises a supportive and nurturing work environment for its staff. With flexible hours tailored for parents, grandparents, and students, the company fosters a culture of growth and development, offering comprehensive training to ensure all employees feel confident in their roles. Join us to make a meaningful impact on young children's lives while enjoying the unique advantages of working in a community-focused nursery.
