Remedial Manager in Romsey

3 & 4 Sleepy Hollow Business Park, Ampfield Hill, Romsey, Hampshire, SO51 9AW

Vacancy listed 26/11/2025

Overview

Reports to: Head of Maintenance
Direct reports: Remedial Co-ordinator
Department: Maintenance
Job schedule: Full time, 42.5 hours a week, 08:00 to 17:00 Monday – Friday, Permanent

Purpose

Are you ready to take ownership of a critical function and make a real impact? As Remedial Manager, you’ll lead the strategic direction and day-to-day delivery of all remedial maintenance activities, ensuring projects run smoothly, safely, and to the highest standards.

This is a role for someone who thrives on responsibility and results. You’ll oversee planning, coordination, and compliance, while driving performance and service quality across every project. Beyond managing operations, you’ll identify opportunities to optimise processes, control costs, and elevate service delivery, helping us set new benchmarks in the industry.

If you’re passionate about leadership, operational excellence, and building high-performing teams, this is your chance to shape the future of our remedial services.

Responsibilities

As Remedial Manager, you’ll play a key leadership role in shaping our remedial operations and driving excellence across every project. Here’s what your day-to-day will look like:

• Lead and inspire a high-performing remedial team, setting clear expectations and creating a culture of accountability and continuous improvement.
• Coach and mentor through regular 1:1s and performance reviews, while identifying skills gaps and delivering targeted training to help your team grow.
• Champion safety and compliance, ensuring every project meets health, safety, and environmental standards.
• Act as the trusted point of contact for clients, building strong relationships and managing expectations with professionalism and confidence.
• Collaborate across departments, working closely with operations and estimation teams to ensure seamless handovers and alignment.
• Plan and oversee remedial works, ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Drive innovation and efficiency by identifying trends, root causes, and implementing proactive solutions to prevent recurring issues.
• Manage budgets and resources effectively, making strategic purchasing decisions and negotiating with suppliers to optimise cost and quality.
• Monitor KPIs and performance metrics, forecast resource needs, and make strategic decisions that support business growth.
• Maintain accurate records, compliance documentation, and risk registers to ensure readiness for audits and inspections.
• Lead continuous improvement initiatives to enhance service delivery, reduce costs, and maximise operational efficiency.

Person

Are you ready to take ownership of complex operations and deliver exceptional results? We’re seeking a dynamic professional who thrives in a fast-paced environment and brings a blend of technical expertise, commercial insight, and leadership skills. Here’s what will make you stand out:

• Operational Excellence – You’re highly structured, focused on execution, and driven by data. Consistency and precision are second nature to you.
• Commercial Mindset – You understand margins, pricing strategies, forecasting, and sales processes. You know how to turn insight into action.
• Detail-Oriented – Accuracy matters. You take pride in getting things right the first time.
• Asset & Compliance Knowledge – You understand asset lifecycles and compliance requirements, ensuring everything runs smoothly and safely.
• Tech-Savvy – Experience with CAFM systems and maintaining clean, reliable data is essential.
• Leadership Across Models – Skilled at managing both direct teams and subcontractor delivery across multiple sites.
• Client & Stakeholder Champion – Building strong relationships is your superpower. You communicate effectively and confidently at all levels.
• Facilities Management Expertise – Proven experience delivering remedial or minor works in FM, Building Services, or M&E environments.
• Planning & Problem-Solving – You’re organized proactive, and always ready to tackle challenges head-on.
• Technical Knowledge – Strong understanding of building services (mechanical, electrical, HVAC, fabric). An HNC/HND in Building Services is a plus.
• Safety First – NEBOSH or IOSH Managing Safely qualification preferred but not essential.

Commitment

Our purpose is simple but powerful: driving positive change to ensure a sustainable future for generations to come. This means pushing boundaries, embracing new ideas, and constantly improving in everything we do. Our forward-thinking philosophy is brought to life through six key commitments:

• For the People: Give our people the best experience from start, during and beyond
• For the Protection: Create an environment that continually improves physical and psychological safety
• For the Premium: Provide a service that exceeds expectations
• For the Precision: Deliver certainty through consistent and repeatable quality processes
• For the Planet: Reduce our carbon footprint in all that we do
• For the Profit: Deliver fair profits to ensure business stability and enable reinvestment

We’re committed to diversity and inclusion.

We welcome applications from everyone with the right skills and experience and ensure equal opportunities for all, regardless of age, gender, race, religion, disability, sexual orientation, or marital status.

Please note: This job description serves as a guide to the role and its responsibilities. Duties may evolve over time to meet the changing needs of the business and help you grow with us.

Benefits

• Generous Annual Leave – Enjoy 25 days of holiday per year, plus all UK bank holidays
• Comprehensive Pension Scheme – Helping you plan for a secure future
• Private Medical Insurance – Provided by Bupa, ensuring peace of mind for you and your family
• YuLife Wellness App – Access to wellbeing resources, rewards, and challenges to support a healthy lifestyle
• Specsavers Eyecare Scheme – Regular eye tests and support for optical needs
• Audible Subscription – Receive a monthly credit to support your personal and professional development