We are looking for a Hospitality Operations Manager to lead the day‑to‑day hospitality operation across Penicuik Estate, ensuring every guest enjoys an exceptional experience from arrival to departure.
Below is a short summary of the role. For full details, please download the attached job description.
A boots‑on‑the‑ground leader accountable for the whole guest, property and event experience across the estate, holding presentation and service to luxury exclusive‑use standards while protecting margin and the quality of the offer.
This is a hands‑on operational leadership role, not an administrative one. You'll lead the entire hospitality operation, ensuring every property is beautifully presented before arrival, every event is delivered seamlessly, the team is supported and developed, and every guest experience reflects the estate's warm, understated and high‑end character. Working closely with colleagues and external partners, you'll continually look for opportunities to improve quality, efficiency and value while maintaining the exceptional standards Penicuik Estate is known for.
The role is full‑time with a competitive salary, dependent on experience.
Hospitality Operations Manager in Penicuik employer: Breath HR
Breath HR in Chadwell St. Mary is an excellent employer that prioritises a supportive and nurturing work environment for its staff. With flexible hours tailored for parents, grandparents, and students, the company fosters a culture of growth and development, offering comprehensive training to ensure all employees feel confident in their roles. Join us to make a meaningful impact on young children's lives while enjoying the unique advantages of working in a community-focused nursery.