At a Glance
- Tasks: Lead a team to deliver high-quality care and ensure compliance in a supportive environment.
- Company: Join Bedfordshire Supported Housing Ltd, a values-led organisation focused on quality care.
- Benefits: Enjoy flexible hours, extensive training, 28 days leave, and paid travel expenses.
- Other info: Be part of a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career in care management.
- Qualifications: Experience in care management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: 231 Bedford Road, Kempston, Bedford, MK42 8DA
Hours: Full-time
About the Role
We are seeking a dedicated and proactive Deputy Domiciliary Care Manager to support the Registered Manager in the day‑to‑day running of our Domiciliary Care service. This is a hands‑on leadership role, ensuring safe, consistent, and high‑quality care delivery across the service. You will play a key part in maintaining compliance, coordinating care, supporting staff, and ensuring that service users receive person‑centred, safe, and effective care. You will assist the Registered Manager to oversee the service and act as a central point for communication, decision‑making and operational leadership.
Main Duties and Responsibilities
- Support and share responsibility for day-to-day management of the service, taking full lead when required or as delegated by the Registered Manager.
- Lead on care compliance and regulatory standards.
- Ensure all service user files, care plans and risk assessments are accurate, up to date and available in the home.
- Maintain all safeguarding, health and safety, and well‑being risk assessments.
- Support care delivery as needed, including personal care and covering calls.
- Provide clear leadership to the team and drive consistent standards.
- Mentor all carers and HUB staff to work safely and effectively.
- Carry out supervision, spot checks, appraisals and probation reviews.
- Maintain key operational systems including rotas, safeguarding logs, onboarding checks, audits and records.
- Apply CQC outcomes, relevant regulations and best practice in daily work.
- Represent the service professionally and build positive links with external professionals.
- Respond to enquiries, concerns and complaints as directed and as per policy.
- Complete field-based audits on care files, MAR charts and notes, resolving issues in real time where possible.
- Ensure compliance with Data Protection, confidentiality, equality and health and safety.
- Act as a central point for communication, coordination, referrals and scheduling.
- Lead or support the review of all care plans and risk assessments.
- Audit records to ensure accuracy and follow up actions with the Manager.
- Update and monitor service action plans from audits, surveys and spot checks.
- Attend care reviews and relay outcomes to the Manager and Senior Support Workers.
- Support the organisation and delivery of service user surveys.
- Use electronic systems (Dropbox, Access, BreathHR) to maintain compliance and records.
- Produce basic service reports to support the compliance team and the Manager in understanding financial performance.
- Provide cover for key tasks such as rota management, HR duties and invoicing when required.
- Support recruitment, induction, training and supervision of staff.
- Lead on the planning and holding of team meetings.
- Maintain accurate records across all areas of work.
- Build and sustain effective relationships with external agencies to support referrals.
- Participate in the on‑call rota.
- Lead on complex care cases.
- Deliver care when required due to emergencies or staffing gaps.
- Deliver, monitor and review care packages, including spot checks, assessments and review visits.
- Contribute to the strategic planning for the service.
Health and Safety
- Follow all company Health and Safety policies and legal requirements.
- Complete Health and Safety risk assessments under the Manager’s guidance.
- Report Health and Safety issues and outcomes to the Manager.
Permanent contract (37.5 hours/week)
Flexible hours of operation (within the needs of the service)
Supportive, accessible management team and a values‑led organisation.
Free‑extensive training.
Staff recognition & awards.
Paid mileage and travel time expenses.
28 days annual leave.
Dedicated employee support service.
Opportunity to develop and progress professionally within the organisation.
Thorough induction programme which includes training and shadowing.
Deputy Domiciliary Care Manager in Kempston employer: Breath HR
Bedfordshire Supported Housing Ltd is an exceptional employer, offering a supportive and values-led work environment for the Deputy Domiciliary Care Manager role. With a focus on employee growth through extensive training and professional development opportunities, staff are recognised and rewarded for their contributions. Located in Bedford, the company provides flexible working hours, a dedicated employee support service, and a comprehensive benefits package including paid mileage and 28 days of annual leave, making it an ideal place for those seeking meaningful and rewarding employment in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Domiciliary Care Manager in Kempston
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Bedfordshire Supported Housing Ltd. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to domiciliary care management. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams or improved care standards in previous roles. This will demonstrate your capability as a Deputy Domiciliary Care Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Domiciliary Care Manager in Kempston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Domiciliary Care Manager role. Highlight your relevant experience in care management and leadership, and show us how you can contribute to our values and mission.
Showcase Your Skills:We want to see your skills in action! Use specific examples from your past roles to demonstrate your ability to lead teams, manage compliance, and deliver high-quality care. This will help us understand how you fit into our team.
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let us see your best self without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Bedfordshire Supported Housing Ltd.
How to prepare for a job interview at Breath HR
✨Know Your Care Standards
Make sure you’re familiar with the latest care compliance and regulatory standards. Brush up on CQC outcomes and best practices in domiciliary care, as this will show your commitment to high-quality service delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or managed care delivery in the past. Highlight your experience in mentoring staff and maintaining consistent standards, as this role requires strong leadership capabilities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about how you would handle emergencies or staffing gaps, and be ready to discuss your approach to complex care cases.
✨Demonstrate Your Communication Skills
As a central point for communication, it’s crucial to show that you can effectively liaise with both staff and external professionals. Prepare to discuss how you’ve built relationships and handled enquiries or complaints in previous roles.
