At a Glance
- Tasks: Lead a team ensuring compliance for food redistribution, making a real difference in communities.
- Company: Join the UK's largest food redistribution charity with a mission to eliminate food waste.
- Benefits: 35-hour work week, competitive salary, and a chance to impact lives positively.
- Other info: Dynamic role with opportunities for personal growth and making a social impact.
- Why this job: Be part of a movement that turns surplus food into meals for those in need.
- Qualifications: Experience in leading teams and managing compliance processes is essential.
The predicted salary is between 30000 - 40000 € per year.
Working days/hours per week: 35 hours per week, 9am – 5pm, Monday – Friday.
Requirements: We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.
Our Vision: A UK where “No good food goes to waste”. The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job: To lead and manage the Compliance Support team responsible for overseeing the ongoing compliance of all organisations actively participating in the FareShare Go programme after their probation period. The role ensures that compliance-related contacts and case work are handled in line with organisational standards and contributes to the development and implementation of compliance processes to ensure a consistent, high‑quality experience for partner organisations.
Duties and Responsibilities:
- Manages the daily operations of the Compliance Support team ensuring compliance case work and customer contacts are managed efficiently and professionally.
- Leads the monitoring of service quality, compliance outcomes and performance against agreed KPIs.
- Tracks, analyses and reports on key performance metrics, using data-driven insights to identify trends, performance gaps and opportunities for improvement.
- Provides programme managers with feedback and insights from the Compliance Support Team to develop the compliance function and the development of the wider Customer Support Team.
- Identifies operational improvements to compliance processes and team workflows.
- Escalates complex compliance issues or risks to senior management when required and supports resolution.
- Supports the development and implementation of compliance processes that align with organisational goals, customer service standards and regulatory expectations.
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Qualifications:
- Experience leading or supervising a customer support or operational team.
- Experience managing case work, compliance processes, or quality assurance activities.
- Excellent analytical skills with the ability to interpret data, monitor KPIs and drive improvements.
- Excellent communication and relationship-building skills with the ability to engage a range of stakeholders.
- Sound IT skills including Microsoft Office (particularly Excel) and experience using CRM systems such as Salesforce is advantageous.
Equity Diversity Inclusion
Compliance Team Leader - Sheffield employer: Breath HR
The Felix Project, now merged with FareShare, stands as the UK's largest food redistribution charity, dedicated to ensuring that no good food goes to waste. As a Compliance Team Leader in Sheffield, you will be part of a mission-driven organisation that values employee growth and fosters a collaborative work culture, offering 35 hours a week with a focus on work-life balance. With opportunities for professional development and a commitment to social impact, this role provides a meaningful way to contribute to community well-being while enjoying the benefits of working in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Team Leader - Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about their vision of reducing food waste.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience in compliance and customer support clearly. Confidence is key, so make sure you’re ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to make a difference.
We think you need these skills to ace Compliance Team Leader - Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Compliance Team Leader role. Highlight your experience in managing compliance processes and leading teams, as this will show us you’re a great fit for our mission.
Showcase Your Skills:Don’t forget to emphasise your analytical skills and experience with KPIs. We love data-driven insights, so share examples of how you've used data to drive improvements in previous roles.
Be Authentic:Let your personality shine through in your application! We value communication and relationship-building skills, so feel free to share your passion for food redistribution and how it aligns with our vision.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Breath HR
✨Know the Organisation Inside Out
Before your interview, make sure you understand the mission and vision of the charity. Familiarise yourself with their recent merger and how it impacts their operations. This will show your genuine interest and help you connect your skills to their goals.
✨Demonstrate Your Leadership Skills
As a Compliance Team Leader, you'll need to showcase your experience in leading teams. Prepare specific examples of how you've managed compliance processes or customer support teams in the past. Highlight any improvements you've driven and how you engaged stakeholders.
✨Be Data-Driven
Since the role involves tracking and analysing performance metrics, be ready to discuss your analytical skills. Bring examples of how you've used data to identify trends or improve processes. This will demonstrate your ability to contribute to the charity's goals effectively.
✨Prepare for Compliance Scenarios
Think about potential compliance issues that could arise in the role and how you would handle them. Be prepared to discuss your approach to resolving complex compliance challenges and how you would escalate issues when necessary. This shows you're proactive and solution-oriented.
