At a Glance
- Tasks: Install and maintain CCTV systems while ensuring client satisfaction.
- Company: Join Safer Group, a fast-growing tech-focused security business.
- Benefits: Enjoy competitive salary, 31 days leave, private health care, and more perks.
- Why this job: Be part of a dynamic team in a growing sector with career development opportunities.
- Qualifications: Experience in IP CCTV installations and excellent customer service skills required.
- Other info: Must be flexible with working hours and locations; travel to sites expected.
The predicted salary is between 28000 - 42000 £ per year.
Safer Group are a dynamic, well established and rapidly growing technology focused security business, with strong capabilities in the development and deployment of security systems for temporary and remote sites. We work with some of the biggest names in construction, rail and civil engineering to secure their flagship projects from start to finish.
Due to our continued expansion, we are looking for an experienced CCTV Field Engineer based in or around Reading. The successful candidate must have experience in IP CCTV installations, working with Hikvision, Dahua, Uniview, and Hanwha. Experience with Ajax would also be beneficial. A strong understanding of CCTV system designs in accordance with the relevant British Standards is required.
You must be fully capable of not only the physical installation of the CCTV systems but also have a developed understanding of their configuration. Additionally, you should be able to adapt solutions to meet clients\’ specific needs and the evolving nature of their premises.
There will be out-of-hours working and overtime required, with travel to and from customer sites expected with prior notice. You will also be included in the ‘on call’ rota system.
Key Responsibilities include but are not limited to:
- Installation and commissioning of CCTV systems.
- Maintenance and fault fixing on CCTV systems.
- Ability to problem solve and troubleshoot CCTV systems.
- Completion of all work documentation on time.
- Ensuring the client is fully trained on use of new equipment and updated on any potential false alarm hazards.
- Communicate with client in a professional and courteous manner, ensuring any issues/matters of concern are dealt with effectively and efficiently.
- Checking equipment prior to install and ensuring the correct paperwork is present for commissioning purposes.
- Managing van stock and ensuring stock checks are completed, replacing items in a timely manner.
- Being responsible for the condition of your vehicle, ensuring vehicle meets safe driving requirements and any faults to the Production & Inventory Manager.
- Conduct on the day risk assessment and identify hazards that could make the sequence of works have an increased likelihood of harm.
- Strict adherence to Safer Group\’s Health and Safety practices and all other processes and procedures.
Key skills and Experience:
- Working as an outdoors field engineer.
- Working alone and in a team.
- Must have flexible approach to working location and times.
- Must have excellent customer service skills as you will be the face of the company who is interacting with the clients on their sites
- Demonstrable knowledge of CCTV installation.
- Demonstrable knowledge of commissioning CCTV systems.
- Working knowledge of IP Networking and excellent IT competence.
- Full Drivers License
- CSCS card or an equivalent industry-recognised Health and Safety certification.
- Available documentation to complete Security Screening to the relevant BS7858 Standard (Valid Passport and/or Birth Certificate, Bank Statement/Utility Bill dated within 3 months and Drivers License)
Note – Employment is conditional until full Screening has been satisfactory completed and must be done within 12 weeks from start date.
You will be provided with a laptop, mobile phone, test equipment and company vehicle.
This is a great opportunity to join a fast-paced, expanding business in a growing sector, which successful candidates will play a vital role. There will be great potential for career development, the ability to make your mark and demonstrate your key abilities.
In return we offer:
- Competitive salary from £35,000
- 31 days leave (includes public/bank holidays),
- Death in Service Scheme (5 x basic salary)
- Employee Assistant Programme
- Private Health Care
- An ambitious team to work with
Company Pension
Life Insurance
Private Medical Insurance (Benefit-in-Kind)
Sick Pay
Company Pension
Life Insurance
Private Medical Insurance (Benefit-in-Kind)
Sick Pay
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CCTV Field Engineer (Reading) employer: Breath HR
Contact Detail:
Breath HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Field Engineer (Reading)
✨Tip Number 1
Familiarise yourself with the specific CCTV brands mentioned in the job description, such as Hikvision and Dahua. Having hands-on experience or even just a solid understanding of their systems will give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of British Standards related to CCTV system design. Being able to discuss these standards confidently will demonstrate your expertise and commitment to quality work.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of examples from your past experiences where you successfully troubleshot issues with CCTV systems, as this is a key responsibility of the role.
✨Tip Number 4
Since customer interaction is crucial, practice your communication skills. Be ready to explain technical concepts in a way that clients can understand, ensuring they feel confident in using the systems you install.
We think you need these skills to ace CCTV Field Engineer (Reading)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IP CCTV installations and specific brands like Hikvision, Dahua, Uniview, and Hanwha. Emphasise any relevant certifications and your understanding of British Standards related to CCTV systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your problem-solving skills and ability to adapt solutions to meet client needs, as these are key aspects of the job.
Showcase Relevant Experience: When detailing your work history, focus on your previous roles as a field engineer, particularly those involving CCTV installation and maintenance. Include examples of how you have successfully managed client relationships and resolved technical issues.
Prepare for Screening Requirements: Ensure you have all necessary documentation ready for the security screening process, including your valid passport or birth certificate, recent bank statement or utility bill, and driver's license. This will help streamline your application process.
How to prepare for a job interview at Breath HR
✨Showcase Your Technical Skills
Make sure to highlight your experience with IP CCTV installations and the specific brands mentioned, like Hikvision and Dahua. Be prepared to discuss your technical knowledge in detail, including system designs and configurations.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is a key part of the role, come prepared with examples of past challenges you've faced in CCTV installations or maintenance. Explain how you approached these issues and what solutions you implemented.
✨Emphasise Customer Service Skills
As you'll be the face of the company on-site, it's crucial to convey your excellent customer service skills. Share experiences where you effectively communicated with clients and resolved their concerns professionally.
✨Understand Health and Safety Protocols
Familiarise yourself with relevant health and safety standards, especially those related to CCTV installations. Be ready to discuss how you ensure compliance and conduct risk assessments during your work.