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For Companies At a Glance
- Tasks: Manage payments and ensure accurate reporting for bank customers.
- Company: Join a dynamic bank focused on exceptional customer service and financial solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a team that values attention to detail and customer satisfaction.
- Qualifications: Experience in finance or payments, strong Excel skills, and a passion for teamwork.
- Other info: Ideal for those looking to kickstart their career in the financial services sector.
The predicted salary is between 28800 - 43200 £ per year.
The Cash & Payments Associate works closely with colleagues across Operations and Finance to ensure timely and robust management of payments into and out of the Bank relating to customers of the Bank, directly engaged with the Bank or through the Forward Flow Agreements. The roleholder will report to the Servicing Manager.
Responsibilities
- Closely manages payments into and out of the Bank in relation to customers including:
- Loan completion / drawdown payments
- Ensuring payments are reconciled and any suspense items are managed
- Accurate reporting of payment transactions including bank reconciliations across lending and deposit products
- Analysis of balances and maturing deposits raised directly with the Bank or the deposit aggregators
- Supporting the administration of payment mandates and signatories across the Bank with our bankers
- Supporting operations and other teams with queries / investigations around payments
Experience
- Experience in a payments or finance role, preferably within financial services
- Experienced in MS-Excel, MS-Word
Qualifications & Personal Characteristics
- A passion for delivering an exceptional customer experience with a client-centric approach to work.
- A high attention to detail and strong numeracy skills including the ability to manipulate, sort and aggregate data
- The ability to work in a team environment and build strong working relationships with peers to contribute to team goals
- Strong time management skills, working to deadlines ensuring tasks are completed correctly and within agreed timeframes.
- A sound understanding of Excel and intermediate calculations
Cash & Payments Associate employer: Breath HR
Contact Detail:
Breath HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash & Payments Associate
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Cash & Payments Associate role. Understanding payment processing, bank reconciliations, and how to manage suspense accounts will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Brush up on your Excel skills, especially in data manipulation and analysis. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've delivered exceptional customer service in previous roles. This will showcase your client-centric approach and highlight your ability to work effectively within a team.
✨Tip Number 4
Research common payment anomalies and fraud prevention techniques. Being knowledgeable about these topics will not only help you answer questions confidently but also show your proactive approach to risk management.
We think you need these skills to ace Cash & Payments Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payments or finance roles. Emphasise your skills in MS-Excel and any specific achievements that demonstrate your attention to detail and numeracy skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer experiences. Mention how your client-centric approach aligns with the company's values and how you can contribute to their goals.
Highlight Relevant Experience: When detailing your work history, focus on tasks that relate to payment processing, bank reconciliations, and managing suspense accounts. Use specific examples to illustrate your problem-solving skills and ability to work under pressure.
Showcase Teamwork Skills: Since the role requires collaboration with various teams, include examples of how you've successfully worked in a team environment. Highlight any instances where you built strong relationships with colleagues to achieve common objectives.
How to prepare for a job interview at Breath HR
✨Showcase Your Attention to Detail
Given the role's focus on managing payments and reconciliations, it's crucial to demonstrate your attention to detail. Prepare examples from your past experience where your meticulousness helped prevent errors or improved processes.
✨Highlight Your Customer-Centric Approach
The company values a client-centric approach, so be ready to discuss how you've prioritised customer experience in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Demonstrate Your Excel Skills
Since proficiency in MS-Excel is essential for this position, brush up on your Excel skills before the interview. Be prepared to discuss how you've used Excel for data manipulation, reporting, or analysis in your previous jobs.
✨Prepare for Teamwork Questions
As the role requires collaboration with various teams, think of examples that showcase your ability to work well in a team environment. Discuss how you've built relationships with colleagues to achieve common goals.
